Taking OUR boards back

Discussion in 'UPS Discussions' started by DownsizedUPS'er, Dec 30, 2008.

  1. DownsizedUPS'er

    DownsizedUPS'er missing my UPS family

    i know i posted a reply in another thread about this, but i tink it is important enough to have it's own thread.

    lately, customers hae been joining the BC to voice a complaint, ask for help, or ust tell us how horrible UPS is.

    we all agree that the BC is not the forum for customers. i feel more strongly about that bc there are post here that non-ups'ers (past/present) shouldn'tm see. i.e.(union, the post about the dvr that used the name TERRIOST as a verified name) these are things we talk about among ourselves.

    even this thread, it should be for "brown eyes" only.

    what do you think?
  2. cachsux

    cachsux Wah

    I don`t mind customers coming here if they`re legitimately looking for other means of help that they can`t get from the call centers. If you check you`ll find some happy ones. If they`re just coming in here to attack you have already seen we do a pretty good job of sticking together. As far as them seeing certain forums maybe they will see it as a isolated case of stupidity rather than the collective thoughts of the whole group.
  3. atatbl

    atatbl Active Member

    Let's say you have to work at UPS to post here. That way the TS would leave.
  4. DownsizedUPS'er

    DownsizedUPS'er missing my UPS family

    i too, don't mind helping customers either. but i ask them to bring it to me in a pm after the first post. that should then stop all additional post to the board.

    but even with my desire to help the customer, i do think there needs to be a place for upsers to be with upsers.
  5. ih8tbrn

    ih8tbrn Banned

    The Jim Crow laws of Brown Cafe?
  6. MonavieLeaker

    MonavieLeaker Bringin Teh_Lulz

    What about a forum just for the customers to use so they can get help from us? :happy2:
  7. DownsizedUPS'er

    DownsizedUPS'er missing my UPS family

    thats fine. then if a member wants to help, they can. perhaps this could serve as a wake up call to UPS about the level (or lack there of) of cst svc and there in their outsourced c/s centers.
  8. drewed

    drewed Shankman

    Well technically youre not a upser, not retired so using your logic GET OUT?
  9. DownsizedUPS'er

    DownsizedUPS'er missing my UPS family

    if you read my post, it says upser past and present.
  10. MonavieLeaker

    MonavieLeaker Bringin Teh_Lulz

    Mods what do ya say? :happy2:
  11. DownsizedUPS'er

    DownsizedUPS'er missing my UPS family

    and Drew- i knew as i was posting this thread, that it would be you who would point out that my position was outsourced and no longer work for the company. however, i am still part of the ups family. giving 18 years of my life (would still be there if not for outsourcing) makes me part of that family. i was one of the first to try and help that cust that sent her passport, but i took it to pm's. my heart is still with ups even though my income does not come from there.
  12. pickup

    pickup Well-Known Member

    Well, it would probably mean a lot of work for cheryl to change this website so that only a person who registered with a password(assuming they are for real) can view the posts. But I am sure there are quite a few who became members after finding this site ( after typing in ups ,etc) and after reading the posts , became contributing members. True? By restricting it in the ways suggested, a lot of future members would not get a taste of what a fine website (esp. with the archived info) this has become.
  13. cachsux

    cachsux Wah

    Maybe a "UPS Customer Help" forum but I would be worried about it turning into another I hate UPS website.
  14. diesel96

    diesel96 New Member

    [FONT=Courier New, Courier]From BC's private policy; Public Forums[/FONT]

    [FONT=Courier New, Courier]"This site makes chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information."[/FONT]

    This site is Cheryl's baby. Treat it like Cheryl's route and your her cover driver, and at the end of the day, don't ask her to fix her route to your liken. Wait till you earn your own route..:peaceful:
  15. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    I actually find the input from those outside of Brown helpful as they may see things from a perspective that we do not. I agree that someone coming here simply to blame us for everything from diaper rash to global warming does little to add to the discussion but, for the most part, the input from non-UPSers is normally productive.

    I enjoy coming here for the often spirited (and normally civil) discussion among the members who bring a wide range of backgrounds, ideals and beliefs in to the mix. Whether it is the hard core Union member or those who would just as soon see the Teamsters take a hike, whether it is the newly hired part time preloader or the 30+ yr driver, whether it is an hourly or a mgt person, male, female, black, white, single, married, divorced, kids/no kids, grandkids...I think you get the picture. I have learned quite a bit in my short time here and hope I may have helped others.
  16. DownsizedUPS'er

    DownsizedUPS'er missing my UPS family

    excellent point, and well taken.
  17. hutcherintherye

    hutcherintherye New Member

    Reading these forums helps me be a better customer to you guys and opened my eyes to how much work is really done. Great job!!
  18. dannyboy

    dannyboy From the promised LAND


    Awsome post.


    What posts you are referring to were not posted by a ups customer, but a troll instead. One that has posted by several different names and identities. He even claimed to be a UPS driver, but had not clue as to if he were part time or full time.

    So take the postings with a grain of salt. Some of the posters that have posted are just looking to see what kind of response they can get. And BS&BRAG and others are that type.

    As for a legit customer, we have had several here that have tried the proper channels to get to the package that was lost. And it was not until they posted here that anything was done.

    If i get the chance later on tonight, i will try to post a link here so you can see what I am talking about.

  19. scratch

    scratch Least Best Moderator Staff Member

    We already have seventeen forums, and in my opinion, thats too many. The most active and at the top of the page is this one, UPS Discussions. If we created another Forum just for customers, most of them wouldn't use it and still post here.

    Personally, I don't mind if customers join and post on here. Like noted before, often times they get the runaround on the phone. Quite a few of you take your personal time and try to help these folks. That says a lot about the quality of people this company attracts. I think a majority of these customers are legitamate too, I think its in poor taste for some people to jump the gun calling these people trolls or current members posting under a different name. A majority of time when somebody accuses these people of being somebody else, they are wrong. The administrator and mods know who is posting under different names, we aren't being fooled by anybody.
  20. stevetheupsguy

    stevetheupsguy sʇǝʌǝʇɥǝndsƃnʎ

    Nuff said.

    Let everyone see that we ordinary average people, who do an extraordinary type of job.