the outsider looking in

[mazda8616]

I apologize iam trying to understand why drivers and customer service is getting verbally beaten up by customers daily. I am a loyal longtime customer from the 1980s .I along with you bust my / or work real hard everyday . I missed it some where what happen. Best place to receive in my opinion the best service available in the delivery industry and iam from atlanta.Everytime my delivery person/driver showed up he was kicking it, packages to the roof freezing or sweating doing all he/she could. That has not changed but did corp. forget to increase the amount of tucks as the service area grew.Iam not asking to complain i as a customer want to help fix this. i have tried / unsuccessfully to reach people in power to readdress these issues you have so that this looks like long time issue can be i know but slowly but surely fixed. thanks if you can point me in the right direction. Calling Atlanta you can not get past the first person. They will not give you a name,number.etc. What i receive is what you receive is it is in the works, Thank You

 

[dookie stain]

Roll tide

 

[km3]

That's awfully nice of you, but the sad reality is that UPS just doesn't care anymore. Don't waste your time trying to help people that don't want to be helped.

 

[Johney]

Huh?

 

[Brownslave688]

I apologize iam trying to understand why drivers and customer service is getting verbally beaten up by customers daily. I am a loyal longtime customer from the 1980s .I along with you bust my / or work real hard everyday . I missed it some where what happen. Best place to receive in my opinion the best service available in the delivery industry and iam from atlanta.Everytime my delivery person/driver showed up he was kicking it, packages to the roof freezing or sweating doing all he/she could. That has not changed but did corp. forget to increase the amount of tucks as the service area grew.Iam not asking to complain i as a customer want to help fix this. i have tried / unsuccessfully to reach people in power to readdress these issues you have so that this looks like long time issue can be i know but slowly but surely fixed. thanks if you can point me in the right direction. Calling Atlanta you can not get past the first person. They will not give you a name,number.etc. What i receive is what you receive is it is in the works, Thank You

TLDR

 

[burrheadd]

I apologize iam trying to understand why drivers and customer service is getting verbally beaten up by customers daily. I am a loyal longtime customer from the 1980s .I along with you bust my / or work real hard everyday . I missed it some where what happen. Best place to receive in my opinion the best service available in the delivery industry and iam from atlanta.Everytime my delivery person/driver showed up he was kicking it, packages to the roof freezing or sweating doing all he/she could. That has not changed but did corp. forget to increase the amount of tucks as the service area grew.Iam not asking to complain i as a customer want to help fix this. i have tried / unsuccessfully to reach people in power to readdress these issues you have so that this looks like long time issue can be i know but slowly but surely fixed. thanks if you can point me in the right direction. Calling Atlanta you can not get past the first person. They will not give you a name,number.etc. What i receive is what you receive is it is in the works, Thank You

David Abney, President, UPS International – [email protected]

Maybe this will help

 

[Wally]

Forget Atlanta, those fools suck worse than the Browns!

Tip the driver. You will get special service! Try it, it works!

 

[PurpleAstronaut]

What's new?

 

[mazda8616]

That's awfully nice of you, but the sad reality is that UPS just doesn't care anymore. Don't waste your time trying to help people that don't want to be helped.

 

[mazda8616]

We can never fight a war alone

 

[Babagounj]

What fight ?
Corp has already been declared the winner .

 

[El Correcto]

They can put as many boxes as will fit and cut as many routes as they like. It's their company and their management team. At the end of the day I don't care, I got paid and did what I could with what I was given. I'm just thankful I'm employeed with good pay, benefits and union protection.

 

[vvv]

They can put as many boxes as will fit and cut as many routes as they like. It's their company and their management team. At the end of the day I don't care, I got paid and did what I could with what I was given. I'm just thankful I'm employeed with good pay, benefits and union protection.

That's about it my friend. They deal the cards and I play them accordingly.

 

[Scoot]

Did that original post make sense to some of you? Because you're acting like it did.

 

[PT Car Washer]

Did that original post make sense to some of you? Because you're acting like it did.

The way I read it was a long time loyal customer was complaining about how service has deteriorated over the years and calling corporate customer service gets you nowhere.

 

[dookie stain]

@Desk Manatee rated my post de rail? How about I de rail your sisters butt cheeks

 

[km3]

The way I read it was a long time loyal customer was complaining about how service has deteriorated over the years and calling corporate customer service gets you nowhere.

I understood it to be a mix of what you said and that we're taking a pounding from customers in terms of PR.

 

[Coldworld]

I apologize iam trying to understand why drivers and customer service is getting verbally beaten up by customers daily. I am a loyal longtime customer from the 1980s .I along with you bust my / or work real hard everyday . I missed it some where what happen. Best place to receive in my opinion the best service available in the delivery industry and iam from atlanta.Everytime my delivery person/driver showed up he was kicking it, packages to the roof freezing or sweating doing all he/she could. That has not changed but did corp. forget to increase the amount of tucks as the service area grew.Iam not asking to complain i as a customer want to help fix this. i have tried / unsuccessfully to reach people in power to readdress these issues you have so that this looks like long time issue can be i know but slowly but surely fixed. thanks if you can point me in the right direction. Calling Atlanta you can not get past the first person. They will not give you a name,number.etc. What i receive is what you receive is it is in the works, Thank You

You look different without your beard and joint in your mouth ....@Monkey Butt

 

[olroadbeech]

buy stock in the company. all they care about is the shareholders.

 

[Desk Manatee]

@Desk Manatee rated my post de rail? How about I de rail your sisters butt cheeks

Quite appropriately as well. Seems you're a wizard at posting often with nothing to say. And come now, don't be childish... wouldn't your sister be jealous to hear you say that?