upsouthamerica
New Member
Hey everyone, hope this it the right place for this sort of question.
My father sent a package from south america to New York using UPS Worldwide express, guaranteed delivery for 10:30AM monday (sent the package on thursday, its in kentucky now). (I am not the recipient, but it was sent on behalf of me). He sent it at a UPS retail store and paid cash.
He sent me the receipt today and I noticed a slight error in the address (The adress is listed as 'BDAVER St.' instead of 'BEAVER St.'-- he doesnt speak english so its not unexpected the error). I called UPS cust. service and she told me I couldnt do anything until after first delivery attempt. Everything else is right (zip, etc.)
It's pretty important (hence the reason I sent it guaranteed 10:30AM monday). I definitely need it there by 10:30AM tuesday at the latest.
What can I do to make sure the package gets there as early as possible? I assume 10:30AM Monday is not possible unless UPS system catches it automatically and changes it in time. Should I try to call UPS cust. service on monday before the truck goes out? Do I have to wait until after tracking shows delivery attempt made? What do you guys think? Also, since it was paid at retail store how does Address correction fee work?
Thanks a lot all!
My father sent a package from south america to New York using UPS Worldwide express, guaranteed delivery for 10:30AM monday (sent the package on thursday, its in kentucky now). (I am not the recipient, but it was sent on behalf of me). He sent it at a UPS retail store and paid cash.
He sent me the receipt today and I noticed a slight error in the address (The adress is listed as 'BDAVER St.' instead of 'BEAVER St.'-- he doesnt speak english so its not unexpected the error). I called UPS cust. service and she told me I couldnt do anything until after first delivery attempt. Everything else is right (zip, etc.)
It's pretty important (hence the reason I sent it guaranteed 10:30AM monday). I definitely need it there by 10:30AM tuesday at the latest.
What can I do to make sure the package gets there as early as possible? I assume 10:30AM Monday is not possible unless UPS system catches it automatically and changes it in time. Should I try to call UPS cust. service on monday before the truck goes out? Do I have to wait until after tracking shows delivery attempt made? What do you guys think? Also, since it was paid at retail store how does Address correction fee work?
Thanks a lot all!