Hi, sorry i know this will turn many of you off, but i do not work for UPS
But I have received packages from people like you for many many years without any issues.
I give my UPS guy Popsicles in the summer and random cookies and things when i see him, because i know how hard it is for you guys, and thanks for taking the beating that online retail has been pouring down on you
after over 5 years of living at my current address, i have never had a package stolen off my porch until this holiday season. i checked my delivery status, and it says delivered, and checked around with neighbors and around the house, nothing (i live in a mobile home complex in san jose).
called the company that shipped the item and told them i had not received the item and they went through an inquiry, called me etc. i suspect it has been stolen, but you know it hasnt ever happened in the past 5 years ive been here
my ups guy comes over today to deliver a couple packages and tell me that from now on my packages will require a signature. pretty much im being blacklisted for one occurrence of theft. we get a lot of low value packages delivered from amazon prime around 10-20 dollars mostly. and it has been great, been getting those packages like clockwork and left on the porch no problem, since no one is home, everyones always working
but now i have to be home to have a package delivered? is there a way to get off this black list?
i asked if i could put a box on the porch and he could deliver things to the box and i could have a lock on it, and he seemed unsure...
any help would be appreciated. just dont have the time to be home everytime we have a small package delivered. this whole thing makes me really sad.... i feel almost like i shouldnt have even complained to the store i purchased from and just ate the 150 bucks. i would much rather have packages delivered without any hassle
my ups guy looked pretty sad about it too, since our house is pretty easy to deliver to, and we get frequent packages. he knows us pretty well.
any advice would be really appreciated. have a great holiday season everybody, stay safe