We have all read the posts about the stupid things customers say or do Ad Nausium. Well, this act of brilliance I'm about to describe comes from a newly hired UPS driver. This driver is(was?) still in his 30-day probation period when the dispatch superivsor called and asked him to pick-up a letter box and then sent him the pick-up in the DIAD. The driver calls back a short time later and says he can't move the letter box to put in the truck because its bolted to the ground. I could hear the laughter from the office on my route 10 miles away.