I would take the tracking info to work, there are other systems that may provide additonal information. I understood Mail Innovations Service as noted below on UPS.com. I also visited a facility a couple of years ago, and this is how the process worked. Although, changes are around us every day.
Domestic Mail Services
UPS Mail Innovations domestic services rely on our extensive network and unique work share program with the U.S. Postal Service. Because we perform functions such as
labeling and sorting of
qualified mail that would normally be handled by USPS, we are able to pass along reduced rates to our clients.
Along with our ability to provide cost savings, our UPS technology enables us to reduce handling, speed processing and improve accuracy when completing typical USPS functions. Through our methods we are able to process and transport domestic mail to its point of induction, on average, within 24-48 hours of pickup. This enhanced process is detailed below:
Flexible pickups to meet your needs
Flexible and multiple pickup schedules accommodate our customers' requirements, and allow them to send larger volumes.
Reliable transportation by UPS
Mail for national distribution is processed, sorted, and prepared for transportation in specially designed air transportation containers. Mail is then moved to its final destination for delivery leveraging the strength and reliability of the UPS Air and Ground network.
Automated, one-stop processing
During processing at our secure facilities, mail is weighed, addresses are verified, tracking numbers are assigned and indicia are applied. All pieces undergo a primary and secondary sort prior to induction into the USPS®.
Enhanced speed and accuracy
Mail received at each of our processing facilities is transported and inducted into USPS® destination facilities within 12 to 24 hours on average.
Reliable Systems and Secure Facilities
Extensive planning and control measures deliver the security and reliability you expect. Our processing system is proprietary, and all security maintenance and support of the system is executed in-house with preventive maintenance and 24/7 technical support.
UPS Mail Innovations is ready to save you time and costs. We are familiar with many of the challenges faced by today's mail operation managers and are committed to providing our services as your solution.