I know that customers are #1 priority, but as a customer myself, I find there's too many people out there who just want to complain. God, DC had two wicked storms that blew up the roads for days. Unless the package cars have some magic powers, how were you guys supposed to deliver stuff?
I hope the PR nightmare of the news reports goes away soon. In my wanderings downtown today, there was a whole fleet of package cars out there getting the job done -- it was marvelous to the eyes of a customer, but probably a ton of work for the drivers. I can't believe that FedEx had any fewer backups in DC -- so I wish the public would stop whining.
Thanks for all the extra man-hours and dealing with the pressure from both management and customers. Believe it or not, you are greatly appreciated out here, and those who can't understand the limitations of weather and back-ups need to get a life and realize that their need for speed can't always happen. (perhaps they should be shipped to other countries where people are lucky to receive weekly mail).
Here's hoping you get triple time wages for Saturday.
