I would really appreciate some help.
A box containing some family mementos belonging to our deceased parents, has gone missing inside the Dallas Warehouse.
This box wouldn’t mean anything to anyone else, but has sentimental items that we can never ever replace.
I live alone overseas and have been calling UPS Customer Service for two weeks - no one ever gives me the same story twice.
Today I got told UPS are no longer looking for our box and have CLOSED THE INVESTIGATION.
After less than a week of me notifying them.
I know the box is in the Dallas distribution centre. It has a tracking number.
It arrived there 14. February at 8.27pm. It did not get delivered to its Dallas destination due to bad weather.
I do not understand why, if the box is in the Warehouse, no one can put it on a truck for delivery? Please can someone help me?
A box containing some family mementos belonging to our deceased parents, has gone missing inside the Dallas Warehouse.
This box wouldn’t mean anything to anyone else, but has sentimental items that we can never ever replace.
I live alone overseas and have been calling UPS Customer Service for two weeks - no one ever gives me the same story twice.
Today I got told UPS are no longer looking for our box and have CLOSED THE INVESTIGATION.
After less than a week of me notifying them.
I know the box is in the Dallas distribution centre. It has a tracking number.
It arrived there 14. February at 8.27pm. It did not get delivered to its Dallas destination due to bad weather.
I do not understand why, if the box is in the Warehouse, no one can put it on a truck for delivery? Please can someone help me?