who's the customer?

[bddaddy]

It seems a lot of us are mistaken on who the customer is. Remember, the shipper is the customer and we are working for them. The receiver is just happy to see us and hopes their package made it in one piece.

 

[AllOnTheHorses]

For me, it is both shipper and receiver.

 

[Cementups]

Both the receiver and the shipper are the customer.

Potentially EVERYONE is a customer. Be a d1ck to someone on the sidewalk......you just lost a customer.

 

[PT Car Washer]

Both the receiver and the shipper are the customer.

Potentially EVERYONE is a customer. Be a d1ck to someone on the sidewalk......you just lost a customer.

Had a road rage incident one day and LP described the crazy has a customer.

 

[Rack em]

Had a road rage incident one day and LP described the crazy has a customer.

I have road rage every single day

 

[Bottom rung]

I have road rage every single day

Relax dood

 

[Rack em]

Easier said than done

 

[Jackburton]

I remember when we had internal customers, all that went away when internal dept reports became more important.

 

[Catatonic]

I remember when we had internal customers, all that went away when internal dept reports became more important.

Internal customers don't pay for the services provided them.
When UPS migrated to a "cost basis" approach, most of the internal customers did not want to pay.

 

[Indecisi0n]

I take care of both my giver and receiver.

 

[UpstateNYUPSer(Ret)]

The customer is the person standing in front of me.

 

[Wally]

It seems a lot of us are mistaken on who the customer is. Remember, the shipper is the customer and we are working for them. The receiver is just happy to see us and hopes their package made it in one piece.

The one giving me the tip is all I care about!

 

[Catatonic]

I take care of both my giver and receiver.

I don't know about that .... you seem a little tight.

 

[jaker]

I don't know about that .... you seem a little tight.

Think with your mouth

 

[Catatonic]

Think with your mouth

How has it worked for you?

 

[Dusty Buckets]

Our customer is the shipper, true. However, his customer is the recipient, so indirectly the recipient is our customer as well.

 

[barnyard]

I keep reading the title to this thread like I am talking to my dog, "Who's the customer. That's right, you're the customer. You want to go outside??"

 

[jaker]

How has it worked for you?

I won't answer that like I want to , but I will say I didn't target you in that post like you did me

I thought we had rules to keep people from saying things like to a member of this forum

 

[Catatonic]

I don't know about that .... you seem a little tight.

Think with your mouth

How has it worked for you?

I won't answer that like I want to , but I will say I didn't target you in that post like you did me

I thought we had rules to keep people from saying things like to a member of this forum

Yeah, right.
You quoted my post and I quoted yours.
If your post was not directed at me then mine was not directed towards you.

 

[Overpaid Union Thug]

For corporate UPS the only customers are regional managers and stock holders.