I think a lot of the things Mike has done have positioned us well for the future and kept us competitive. Interesting that Scott reaffirms this year's guidance and the next day we lose one of our biggest ground customers. THat had to have been in the works for some time. But Mike's tenure has all built up to what has to be done now:
1. We need an early agreement with the Teamsters.
2. We need our systems that we have touted to the analysts to deliver $$ savings (PAS, Worldship), others are doing well like Trade Direct etc.
3. We need to keep on pruning the dead wood, esp from Corporate.
4. We need to get back to domestic volume growth, no 'minimal to flat' stuff.
5. Our PR needs to get into the 20th century (yes at least 20th).
6. We need to prove that we can fix SCS, maybe through acquisition of other players.
Getting these done, along with whatever it takes for our biggest and best customers in the meantime, is a matter of Management 'will.' Otherwise known as courage.
Go UPS!
P&1