Why UPS needs to win over China’s “super consumer” – Yahoo

“Made in China” has become a part of American culture. Everything from iPhones and iPads to the 2012 U.S. Olympic team uniforms sport the label. Essentially, China is synonymous with “exporter” in many American minds.

But that may soon be changing. We all know China has a growing middle class, but what companies are starting to realize is that a growing middle class means a billion potential super consumers. For U.S. companies that may spell potential.

“China is the golden child of emerging markets, very fast growing middle class… and we’re certainly looking at the domestic market there as an opportunity,” said Alan Gershenhorn, chief commercial officer of UPS.

UPS Driver Caught Mishandling $12k Package on Video – ABC

UPS reps were “horrified” recently when they watched a store’s surveillance video showing one of their drivers treating a package with little care, a store associate said.

“[The UPS driver] just basically threw the thing out the door,” Ray Martel of East Hills Instruments in Westbury, New York, told WABC-TV.

On Monday, Martel said the UPS driver — who was not the store’s “regular” guy — delivered a box to East Hills Instruments.

When the driver was told that the box needed to be returned to the sender because East Hills did not accept cash-on-delivery items, he became disgruntled, Martel said today.

UPS Sees Six Shipping Days Topping Last Year’s Record – Bloomberg

Investors and retail customers are watching to see if Atlanta-based UPS’s $175 million peak-season preparedness plan, which includes hiring as many as 95,000 temporary workers and setting up 15 “mobile delivery villages,” is up to the challenge.

Preparations for this year’s holiday season started immediately after the end of last year’s, UPS executives have said. In an earnings call with analysts last week, Myron Gray, president of U.S. operations, said UPS will watch the volumes generated by its biggest customers closer than ever. If they exceed their original projections by too much, UPS may impose surcharges or defer their shipments for a day, Gray said.

With Supreme Court case pending, UPS reverses policy on pregnant workers – Washington Post

This week United Parcel Service sent a memo to employees announcing a change in policy for pregnant workers: starting January 1, the company will offer temporary light duty positions not just to workers injured on the job, which is current policy, but to pregnant workers who need it as well.

“UPS takes pride in attaining and maintaining best practices in the area of equal opportunity and employment, and has elected to change our approach to pregnancy accommodations,” a memo sent to workers reads.

Hang on a minute. Isn’t this is the very stance that UPS is arguing against in the upcoming, high-profile Supreme Court case, Young v UPS?

Indeed it is.

UPS Ready for 2014 Peak Season, Forecasting Record Holiday Deliveries

  • Peak Day – 34 million packages predicted for delivery Monday, Dec. 22
  • Peak December – record worldwide delivery volume anticipated with more than 585 million packages, an increase of 11%
  • Peak Readiness – initiatives include investments and projects for improved forecasting, capacity, visibility and communications

As the holiday shipping season approaches, UPS (NYSE: UPS) is ready to handle this year’s anticipated volume of more than 585 million packages in December – an 11 percent increase over 2013. This estimate is included in UPS 2014 earnings guidance. The anticipated 585 million packages, if set side-by-side and based on 1 cu. ft., would circle the Earth nearly 4.5 times.

UPS expects its 2014 peak delivery day to be Monday, Dec. 22, when the company plans to deliver more than 34 million packages worldwide. Six days are likely to surpass last year’s single-day delivery record of 31 million packages. By comparison, UPS delivers approximately 17 million packages on an average day.