Thought I'd post this as it demonstrates the foolish lengths UPS will go through at times to make things difficult. Like many shippers my end of day is billed directly to my checking account. No problems there. And as expected if there are any 'mistakes' which result in a shortage, addy correction or such UPS is Johnny On The Spot to bill my checking account for "corrections". (of course they never make mistakes...but that's another topic) So today I get my weekly statement. And low and behold I have credit! I did not bother reading exactly why or how as the whole thing took a turn for the stupid.... To get my whopping $1.26 credit I must tear off the bottom portion of the page and mail it back! To add insult to injury I must apply a postage stamp to it!! Postage is what; 42c now? So my net "credit" is down to 84c. By now you know I'm going to do it too. I want to watch UPS waste more time and money getting me my 84c than what we both know it's worth. So far they have calculated this, printed it (sep page), supplied an envelope (no postage, darn) and will have to receive it, process it and apply it to my next bill. Or maybe if I'm lucky they will go all out and print, mail and process a full check! lol So what's the point here? Two things. One; UPS is nearly counting on me and other small credits to not bother with it so they can keep my 1.26 I suspect. Call me a skeptic but I'm sure many refunds go unclaimed and have a time limit. Second; it irks me that this company can so painlessly bill me for 1.26 if it were on MY mistake....yet for some reason cannot simply credit my account without a half dozen steps?? Come on. BS. At any rate, I look forward to my .84c refund and seeing you for a change spend $5-10 in time and wasted energy process it. But...in the end I'm sure it will all come back to me in some new surcharge.