damagedbrown
Member
Was curious to see if Anybody here works at the customer counter?
I used to work the Customer Counter as part of my combo job, that part of the job was dissolved, so no more Counter for me!
As I saw it, the company wanted to squeeze and push customers to the UPS stores. ....
It has been stated directly by our supervision/management that they want customers to go to UPS Stores and purposefully make decisions about the Customer Counter to encourage the same. It has been stated both outside of earshot of the Customer Counter and in front of paying customers at the counter.
Miss me?? You feeling okay...
Counter is the definition of a thankless job. Talking your way out of everything that's out of your control, customers interrupting the indoor whiffle ball games when it's slow...
God speed to you counter folk!
Since you got that job early in your career, your bitterness is easily understandable.
Wait until you get stuck on a crappy route for a while, you will look back and wonder why you left.
Our counter has been open 8:30 to 10:30 am and 4 to 6 pm for the 21 years I have been there. People deal with it.