Sober's avatar and this threaqd reminded me of a quote from One flew....
McMurphy: I must be crazy to be in a loony bin like this
Way back when, we had a Center Manager we nicknamed "Nurse Ratched"
[video=youtube;jReNeEHH2lQ]http://www.youtube.com/watch?v=jReNeEHH2lQ[/video]
I know some handle it better than others...what personally helps you on a daily basis from dealing with a poor customer all the way up to the company trying to fire you...and everything in between???