randomUPSISer
Well-Known Member
Couple of problems here.
Lv does not start taking any Ics calls until late April. You were talking to someone in Nj.
Also Las Vegas isn't outsourced the tsc isdirectly controlled by Corporate. It's a Ups owned and operated call center.
Thank you for helping prove my previous points about the current ics and why they are now replacable
I cant say for certain who I talked to. What I can say is they didn't have a NJ accent like every other NJ ICS person I've talked to over the years. That alone doesn't guarantee anything of course.
Also, LV is corporately owned by UPS? It was my understanding that Corporate CSC had been using the LV call center for a good bit of time as an outsourced center? (Along with tampa, and the other couple big ones across the US) Is that understanding incorrect?