"This is the last, best and final offer" is the best management quote of them all. You newbies may not remember that this was what was said to us during the 1997 strike negotiations.
And it was said several times too!
"This is the last, best and final offer" is the best management quote of them all. You newbies may not remember that this was what was said to us during the 1997 strike negotiations.
Dispatcher to Driver-"We got you on a split-route today. But don't worry, it's all easy resi. No apartments. Just houses."
(Then after you get the business done and start to get into the resi....first five stops are apartment complexes with multiple stops inside them.)
Who was that UPS guy? James Murray I think said that. Never saw him again after that."This is the last, best and final offer" is the best management quote of them all. You newbies may not remember that this was what was said to us during the 1997 strike negotiations.
Call center, no sups, call center manager's cell phone
me: I had a cart flip up and break my nose. (I say gargling on blood)
center manager: Does that mean you can't finish your route?
me: I have blood all over the front of my shirt and shorts and my eyes are swelling shut. I broke my nose.
center manager: We don't have anyone to do your route and no one to take you to the doctor.
me: Truck will be at the bldg. I'll drive myself. Click.
Who was that UPS guy? James Murray I think said that. Never saw him again after that.
Ok, I know there are many of these out there, so who's got some good ones they heard from their center manager or on-car sup that really made you say What book did you learn that from? one of my favorites went like this.
Sup: Send in Eta to building WITH TIME.
Me: Am going to be over 9.5 by 15 minutes.
Sup: I need 15 minutes
Me: I need 15 less stops.
Sup: Need you to make 9.5
Me: Sorry
And after booking off sick.......
Me: I wont be in....too sick.
Sup: Need you to work through it, I'll see you at 0830.
Me: I'm sorry, can't.
Sup: Can't you take something?
I know they got a job to do, but sometimes what they say just really cracks me up. One of these days I'm gonna write a book full of these quotes and sell it. Oh, wait.....I'd probably get sued for copyright infringement.
Me: Its 6PM and I have 60 stops left
Sup: What is your ETA?
Me: About 8:30
Sup: I need you in and off by 7PM with no missed
Me: Choose one or the other, in and off by 7 or no missed, can't have both
Sup: I'm just telling you you WILL be in and off by 7PM with no missed! No excuses, no exceptions!
Me: So no missed then?
Sup: You heard me
Me: See you 'bout 8:30, its peak and I ain't lookin' at these pkgs again tommorow.
Sup: You have been instructed what to do, click....
Got in at 8:30, sup was gone but Center Manager was waiting on me, said sup had told him I would be in and off by 7PM with no missed. I said"Well I didn't miss any", and manager proceeded to tell me just how sorry I was and asked if I thought I could just set my own hours! Anyway, I was a 1/2 hr under on the OR the next day, neither one said "Good Job", just acted like nothing happened.
Me: Its 6PM and I have 60 stops left
Sup: What is your ETA?
Me: About 8:30
Sup: I need you in and off by 7PM with no missed
Me: Choose one or the other, in and off by 7 or no missed, can't have both
Sup: I'm just telling you you WILL be in and off by 7PM with no missed! No excuses, no exceptions!
Me: So no missed then?
Sup: You heard me
Me: See you 'bout 8:30, its peak and I ain't lookin' at these pkgs again tommorow.
Sup: You have been instructed what to do, click....
Got in at 8:30, sup was gone but Center Manager was waiting on me, said sup had told him I would be in and off by 7PM with no missed. I said"Well I didn't miss any", and manager proceeded to tell me just how sorry I was and asked if I thought I could just set my own hours! Anyway, I was a 1/2 hr under on the OR the next day, neither one said "Good Job", just acted like nothing happened.
WOW!, I never heard anything like that in my center! We have bad apples, but I think the majority are good workers. During my entire career I never heard those comments from my management team to ANY employee?
You were .5 paid under with zero missed and they had a beef? I find that hard to believe. Assuming you start before 9:30 and punched out after 8:30 with an hour lunch means you were over 10 and then the 20 minute time bonus kicks in(at least thats how it is in MA). UPS counts the .33 toward your paid day. So to be .5 under you were actually .83 under (in reality).
If these are the facts, I find it hard to believe anyone in management in all of UPS having a problem with your performance. Most would be bowing at you feet for those numbers.
So my question is, what did you do to piss your center team off? LOL! You are leaving something out, what is it?