My wife is having out patient surgery on Thursday(10/30). I put in a request for a personal day to take her there and get her home three weeks ahead of time. Two weeks ago I asked how it looked, and the center mgr said she had to look at it. This morning, (Tuesday) I asked again, and she said "I don't know. She also said if I wanted an answer within the contract guidlines she would have denyed it". I know UPS is tough to work for, but is this how low we've sunk? Is there no compassion in this company, or is it just this mgr? I have no one else to take care of her, and can't imagine calling the surgeon the day before and telling him, sorry, I couldn't get the day off work. I think the family medical act covers me, even if she doesn't want to follow the contract. Does this happen to other people or is she nuts? Wonder what kind of discipline I'd get if I called off if she did indeed deny my day? I could use some suggestions on how to approach this if anyone has some. Time is of the essence I guess.