My building had something close to 10,000 missed stops on Friday due entirely to understaffing and drivers running out of DOT hours.
We are projected to run close to 100,000 pieces today, which is 25,000 more than our old record prior to this year (we have set volume records every day this peak.) yet we have fewer drivers and fewer routes than last year. Without exception, every single holder of a DOT card...whether they be management or hourly....has been working 60 hours per week. My center manager has been working about 100 hours per week.
Somwhere in the bloated, rancid bowels of this company's management structure there is an idiot who made the utterly incompetent business decision to understaff us and intentionally set us up to fail. This individual is responsible for many tens of thousands of service failures and a historically unprecedented level of stress, chaos, frustration and wasted effort for the hourlies, management and customers whose lives have been affected by his abject stupidity. I have been a driver for 27 years and it has NEVER been this bad.
I truly hope that this individual...regardless of who he is or how hard he tries to shift the blame for his failure upon others...is ultimately held accountable. Termination for incompetence is obviously appropriate, but in an ideal world he would also be marched out in front of one of the affected buildings, chained to a light pole, and publicly flogged in front of the entire work group.
Rant over. Im on my way in to work now, where I will get to spend the next 14 hours deciding which customers get their packages and which ones dont this Christmas.