Package w/ required signature was left without signature and stolen

[taracatac]

Hi, maybe you can help. I sent a guitar via UPS Ground signature required. I ship dozens of guitars and always require a signature. In fact, when creating the shipping online, you have to specifically select to NOT have a signature required. The signature requirement is the default. Anyway, MYUPS shows the guitar was "left behind gate". The package was not there and no note was left on the door. I called UPS and they are telling me a signature was not required, but it was. So, the guitar has apparently been stolen, and I am being told a signature was not required I guess I am just ***** out of luck. Do I have any recourse?

 

[Jones]

Got the 1Z tracking number handy? Just need the 9th and 10th digits to tell you whether it was signature required.

 

[Anonymous 10]

So I'm lost did you pay extra to require a signature?

 

[cosmo1]

Tracking number?

 

[taracatac]

Thanks, the tracking is 1ZT900440392996052

 

[taracatac]

So I'm lost did you pay extra to require a signature?

I didn't select "deliver without signature" which is free. There isn't an option to require a signature, so that should mean a signature is required by default, correct? I always get a copy of the signature in the mail. This has never happened before.

 

[Jones]

Thanks, the tracking is 1ZT900440392996052

That's not a signature required package.

 

[cosmo1]

Jones is all over this.

 

[taracatac]

So, how do you select a signature? The only option is to not require a signature when shipping from the web.

 

[rocket man]

Hi, maybe you can help. I sent a guitar via UPS Ground signature required. I ship dozens of guitars and always require a signature. In fact, when creating the shipping online, you have to specifically select to NOT have a signature required. The signature requirement is the default. Anyway, MYUPS shows the guitar was "left behind gate". The package was not there and no note was left on the door. I called UPS and they are telling me a signature was not required, but it was. So, the guitar has apparently been stolen, and I am being told a signature was not required I guess I am just ***** out of luck. Do I have any recourse?

this is a troll or a sup from somewhere dont answer thread or a person trying to figure out how to do scam in near futre

 

[cosmo1]

A tracer request 8 hours after delivery? We're getting fast!

 

[taracatac]

Sorry, not a troll. Just an upset out of work guy who is out $355 bucks...

 

[iruhnman630]

Sorry, not a troll. Just an upset out of work guy who is out $355 bucks...

You're claim has already been denied?

 

[scratch]

If you insured it for $355, file a claim and UPS will have to pay for it. If you didn't pay for extra insurance, you get $100.

 

[iruhnman630]

File a claim and there will be an investigation. Your prematurely lamenting your lost $350.

 

[DorkHead]

When you have a UPS account online, you have to pay $4.25 + shipping to receive a signature for a residential delivery. The default for residential is "no signature" Under "value added services" you would select "delivery confirmation" and then check the box for signature required

 

[article22]

Moooooooooo

 

[rod]

Did the person you shipped it to call the police and report this theft?

 

[Indecisi0n]

Weird, when i came into the shop last night I saw a driver playing a brand new guitar while riding the belt.

 

[Borderline 9.5]

Last time I checked, we don't have a "left at gate option" for dr'ing a package. How did you come up with this conclusion?