If you don't like the way I tell my experience....tell someone who cares !!! We went to Olive Garden for dinner last night. I was really excited about spaghetti & meatballs. I can't begin to tell you what a fiasco it was. Erma Bombeck could probably do it more justice than me, but she's not around to tell stories anymore. As most stories go, it all started at the beginning. Olive Garden on a Friday night is very busy.....even at 4:30 !! Of course, being located in what used to be called Leisure World is all people over 70. We gave our name at the desk and said "party of four". They were calling parties of 2 and 3 and some were people who came in after we did. We finally approached the desk and asked...."how much longer?" They said they called us 4 minutes ago. Lie, lie......we had been standing there all along. So, after a 20 minute or so wait, we were shown to our table. Our waiter came up and said, "my name is 'Hummus Head' or 'Couscous Charlie' and I'll be your server tonight." I knew from then on, it was going to be a rough ride. We looked at the menu and were ready to order. Val and Lisa ordered soup and Bob & I ordered salad. He brought out our salad and it was about 15 minutes before he brought out soup for Lisa & Val. You'd think we'd all want to eat together...... He took our orders.....Val ordered an appetizer and an entree.....I ordered spaghetti & meatballs. He brought all of our entrees. Mine was spaghetti with meat sauce and not a meatball in sight!! Of course, I asked,"where's my meatballs?" He's like "oh, I'll go get you a couple of them right away.......10 minutes later....still no meatballs and I've yet to begin to eat....everyone else is half done.. He finally shows up with some 'naked' meatballs. I told him to take it all away and don't charge me for any dinner that I didn't get. In the first place, when you order spaghetti & meatballs, I've always in the past gotten pasta, marinara sauce and a couple of sauced meatballs. So much went wrong in such a short span of time, I felt like that Peanuts character with the dark cloud over his head all the time. The new manager (there just 3 weeks) handled the situation well and I didn't get mad....usually I fly off the handle. She charged us for nothing and gave us a $25 gift card and said to give them another chance in the future. I will never go back on a Friday night.......maybe a week night at 4o.