cachsux
Wah
And you know what happens? They won't report your wise words, they will find the person with "Worst Christmas ever" and report that. Everytime. Perhaps we should ask reporters "If you were in a crisis and you could help someone, would you record and report it or actually help the situation out with your assistance? I only ask because so many in your profession wouldn't help.".
Or take what you said and come up with this:
"it has been a tough and hard to get those packages to our customers"
The thread asked what would we say if a reporter approached. Not what to say to get on tv. What I said was sugar coated enough to appease the customers without being an outright apology for something not of my making.
I know it would be acceptable to mgmt. because it's pretty much what I said when the tv crews were at CACH last Thursday. And no, I didn't get on tv.