Don't we all work for the same company? Don't we all want to keep our jobs? I know in my hub drivers are being sent home everyday due to low volume. I don't understand why someone would not want to at least try and help their company during these economic times. It's everyone's job to help grow the business...
Stop thinking in crisis, start thinking in opportunities!
- Thread starter Salesguy
- Start date
Sales leads, sales leads, sales leads. Turn them in and nobody follows up. Turned in 2 DHL accounts. Leads were sold. Both are to be everyday picks. 3 months later still not being picked up everyday or on pickup log. Where is the followup/customer service. Sales guy is not from this neck of the woods I can tell you that.
Here's one for you,Instead of mgmt following and harrassing drivers,and being so unproductive,why dont they go out and visit customers.Mgmt wants us to produce a "lead",but i'm in the office along with half the ctr,for not using my signal 1 time,(I'M HUMAN).YEAH i'm going to go out and get a lead,after being harrassed.DONT THINK SO.....
stevetheupsguy
sʇǝʌǝʇɥǝndsƃnʎ
you forgot to mention the 4.799.999 sales leads that aren't followed up on. Oh I see how it works, economy bad, help, help, economy good, screw those leads. Leads are your job, so go get em.
Here's my post from the other thread, enjoy the read.
No, the win/win is when you get off of your well fed behind and get out there yourself. You expect me to bust my behind doing what I do, and then come in and hand you sales leads, like you're some sort of king/Queen? I don't think so! You want it, go out there and get it yourself. I make your job easier by being a damned good representative of this company. I've already softened up your "target", go get em.
stevetheupsguy
sʇǝʌǝʇɥǝndsƃnʎ
Read my post above and stop trying to defend your position. GET OUT THERE AND DO YOUR JOB. We cannot go on hand feeding you anymore. It's time to leave the comfort of your little dream land and venture out into the real world.
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gandydancer
Well-Known Member
Yeah, there's a three or four letter acronym for that kind of account. I forget what it is, but it's why we get so many feeders set up on the load full of pallets and pallet wrap, a contract vio btw.
Idiot transport management screws a 7 pallet customer to pump up some number. Can't get BD to follow up on eISP since it doesn't feed their bonus, resulting in incredible repetitive waste of Revenue Recovery time tagging boxes that could easily be labelled properly to begin with. Can't get BD to follow up on OPSYS discrepancy reports, ditto, which meant repetitive waste of my time for YEARS on end in ODC. Etc., etc., etc., ETC! The target rich environment for making UPS more profitable is INSIDE.
stevetheupsguy
sʇǝʌǝʇɥǝndsƃnʎ
I'm out on comp, doing a favor for mgmt, by delivering the mall guys driver pouch, which was left in building. This picture is at the mall, which isn't on my route nor is it a place where I shop. Now, on the other hand, if you used the time it took to copy and figure out how to post this picture, maybe you could have followed up on another sales lead, ya think?
PS I hope you took the time, while visiting my blog, to post a loving comment. Why'd you change the name of the picture to angry UPS guy. I'm not angry, I'm just telling you things that I feel need said. I would say the same thing to your face, as I feel I am, though you're hidden and I'm not.
It took me about 30 seconds, it's not that difficult....This coming for the guy who has 2291 posts!!!
If you used the time it took you to write all those 2291 posts you could have submitted a lot of sales leads, YA THINK?
stevetheupsguy
sʇǝʌǝʇɥǝndsƃnʎ
It's as I already said. I'm doing my job, so why don't you stop yer complaining and get out there to do yours. What else is there?
I am doing my job...Part of my job is talking to drivers about sales leads.
Salesguy
Sales Member
Finally someone who seems to understand the importance...
Salesguy
Sales Member
If you really want to change this behaviour you need to support me in my battle for the best UPS ever!! Have you ever considered to become part of management and make it a better world for all of us?
stevetheupsguy
sʇǝʌǝʇɥǝndsƃnʎ
You spoke to us, but didn't listen when we replied. Stop for a minute and think. Now do you understand what mgmt is doing? They overload us with work and expect us to do half your work as well. Is this falling on deaf ears?
LOL, yeah, that's what we want to do.
1989
Well-Known Member
All a sales lead is a foot in the door for the sales person. Which is important. If the sales person can say "Your UPS driver, John says I may be able to help you with your shipping needs" That is a foot in the door and instant credibility for the salesperson. Now the customer is willing to listen. Without the credibility, the salesperson is just another cold caller. By the way my last sales lead was June of 2000.
UnconTROLLed
perfection
(1) bd 8-9 hour days (that i have seen firsthand), drivers doing 9-12 hours
(2) sales people are in it for sales, drivers are in it for servicing the sales
(3) the sales lead program is hardly profitable or recognizable for those bringing in the leads
Bottom line - this argument never accomplishes anything except makes people in bd seem as unrealistic and well, evil, as operations management. Allocate some time to hustling sales leads, or at least some significant incentive, otherwise you simply cannot hold anyone accountable for lack of motivation or go-getting
(2) sales people are in it for sales, drivers are in it for servicing the sales
(3) the sales lead program is hardly profitable or recognizable for those bringing in the leads
Bottom line - this argument never accomplishes anything except makes people in bd seem as unrealistic and well, evil, as operations management. Allocate some time to hustling sales leads, or at least some significant incentive, otherwise you simply cannot hold anyone accountable for lack of motivation or go-getting
It's as I already said. I'm doing my job, so why don't you stop yer complaining and get out there to do yours. What else is there?
sound familiar?
stevetheupsguy
sʇǝʌǝʇɥǝndsƃnʎ
I guess this is where I agree to disagree, and you keep the tape rolling. It was my pleasure, talking AT you. Thanks ,not, for listening.
BTW, no further response to my post is necessary, though I know you find it hard to resist, as you, like all mgmt, are always right.
Salesguy
Sales Member
Thank you for sharing this great example/copy of misperception.
Your not just a driver, your a proud member of the UPS family who's protecting its belongings in good and in bad times. Don't underestimate the power of working together....
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