Recently ordered on line, the package was shipped from Cerritos on 12-4. I received an email from the company when pacakge was manifested to UPS. Received another email from the company when the package made it to CACH on 12-7 (quick trip from CA to Il) and a final email to let me know the package was at my front door. Talk about perfect tracking information. This I believe separates UPS from the competition when it comes to customer service for both the shipper and consignee. All too often, the negative aspects of our service is noted on this board, but I'll tell you what, I don't think there is a carrier that has it more together than UPS, and their Employees. Have a safe and happy holiday season.