May I suggest you stick to the things you know something about such as the driver position since all you do is expose your ignorance of the processes and steps involved in the software development of complex systems across multiple platforms.
Everything looks simple to the ignorant and uninvolved.
We are sorry Hoaxster. We don't understand the depth of the team effort made by management personnel to stay ahead of our competition and maintain the profit levels that keeps the stock looking good to investors. Down deep inside we really do like offering our customers services that make us more user friendly and keeps our brand the mainstay of the shipping business, that makes our jobs secure. I take it personal when one of my on area customers switch to a competitor's service due to something that's out of my control as a driver. We draw from the same well.
What we (drivers) deal with in our center are 3 full time sups (including the center manager) who are abusive, not respectful, to employees. One, the PDS slammed up against another supervisor in the dispatch office (unprovoked) and when another ft sup walked in on the altercation and tried to help the sup being attacked the PDS told him to "go friend himself". The PDS is STILL employed and is STILL in our center. No repremand, nothing. You may say that we don't see the discipline the management gets from their bosses. We should have seen him FIRED. 911.
The center manager is a habitual liar. You cannot get anything fixed going to him because he has no spine to resolve issues and probably because his hands are dirty. He is in checkmate by his peers.
The divide between management and hourly has been caused by predominently one thing. Lack of respect. Maybe management has been burned out on the reciprical of this issue also. Probably for good reason at times. I understand. But the bridge is never repaired. There is no justice seen in the abuses that are reported to corporate. Only hand slapping occurs while drivers are held to the Nth degree of honesty and are taken out of service for things that pale in comparison to the issues our management "team" gets away with.
Fix this issue and you will see productivity you would never believe could be and a very pleasant place to work.
Avoid dealling with these issues and we'll all deal with the aftermath. Either during a contract dispute where the workers real bottom line issue is not benefits or retirement or any of those things. The base reason people didn't cross the strike line in 97 was because we didn't have any faith in our management to be honest with us. Period.
The situation at hand is bigger than just you and me but the it is the basis for the attitude you get in our posts.
Wish we had peace/