helenofcalifornia
Well-Known Member
And didn't the SDN's get about 25% bigger now that they are in Spanish too?
Darn things stick out of my pocket like the handkerchief I wore with my blue communion suit.And didn't the SDN's get about 25% bigger now that they are in Spanish too?
Don't write anything in the diad unless you are signinb for your turn-in. Writing SIN or SDN then typing the customers last name will get you fired and is falsify records. I find it funny how some don't see this.
Working as directed.Don't write anything in the diad unless you are signinb for your turn-in. Writing SIN or SDN then typing the customers last name will get you fired and is falsify records. I find it funny how some don't see this.
I'm with Satellitedriver on this.
If you don't feel comfortable typing in SDN on your board and releasing the package DON'T
Some of us are comfortable helping the customer out and taking care of them.
You just have to use common sense.
I've done it for 8 years and havn't gotten a DF either
Depends on what it is and where it is
Working as directed.
I have been told by three sups to do it that way.
In 21yrs it has never been brought up as a topic, much less seeing anyone fired over it.
Never have I seen a DF over this issue, either.
I presume, you will respond that management will roll me over and deny anyone directed me to do it that way.
It is trust, on my part.
I trust in my management team to back me up when I speak the truth.
This tactic has never failed me with 13 center manager's and multiple on road sups.
The simple reason being is that, I have earned their trust and they know I will not lie and expect the same from them.
Maybe it doesn't work that way all around the country.
That is simply not true. you can hit the soft key for DR twice and choose SDN, enter location code and you're done. You have a signature, it's legal.If thats what they tell you to do then you have nothing to worry about, but for centers where this has NEVER been brought up, they can fire you for this...period. The diad will absolutely not let you do this, the diad wont take a sdn for a sig required stop, so whatever you put in the remarks screen orr the signature screen is bogus.
That is simply not true. you can hit the soft key for DR twice and choose SDN, enter location code and you're done. You have a signature, it's legal.
The diad wont let you do this, you guys are really walking the line here. Fine, youve been doing this for 39 years and no problem, but it only takes one claim to change all of this. Every mgr is different and maybe you would only get a slap on the hand at first but there are some drivers who would be nailed to the wall for dishonesty and forging. the diad asks for a signature..period. The customer is important, but they arent going to give a sh3t about you if you loose your job because you friend-up on leaving their package from the gap. Customers want the specialized service from ups, and you can be perfect 1000 times and the one time crap hits the fan, they really dont care about the previous 1000 deliveries, they will be calling the 800 number, and guess what...seeya.
Then your diad software must be different than ours. I did that very thing twice yesterday.Wrong. I tried to do SDN with a couple of signature required packages since this thread started. Not just the adult sig, but the regular signature level. DIAD will not allow SDN for these, therefore some form of falisification in the only way to do it.
I'm not gonna do it
One thing everyone is missing here, is that our first responsibility is to the shipper, they are the one contracted with UPS. They requested a signature and paid extra for it so we should get a signature no matter what the receiver wants. PERIOD! End of story....