Category: UPS News

One of the world’s largest parcel delivery services is redesigning its fulfillment processes to meet new challenges, inside and outside the warehouse.

Most of us know UPS from the brown trucks that deliver packages to our homes. One of the world’s largest parcel delivery services, UPS generated a total of $74 billion in revenue in 2019 and delivered more than 5.5 billion packages and documents. Perhaps less well-known is UPS’s Supply Chain Services, or SCS, a $13 billion division that handles everything from freight forwarding to e-commerce fulfillment services targeted at the small- to mid-sized (SMB) business community.

Imagine a delivery man so friendly that even the neighborhood dogs stop barking when they see that it’s him.

That’s what the Westlake neighborhood in west Austin has with UPS delivery driver Torrey Word, who has been delivering mail in the area for about three and a half years.

Word, 42, always greets his customers with a smile and a “How are you?” – even though he has had a tough year personally.

“I lost my mom three or four months ago,” Word explained. “But I never let my personal experiences change how I treat other people.

One of the world’s largest parcel delivery services is redesigning its fulfillment processes to meet new challenges, inside and outside the warehouse.

Most of us know UPS from the brown trucks that deliver packages to our homes. One of the world’s largest parcel delivery services, UPS generated a total of $74 billion in revenue in 2019 and delivered more than 5.5 billion packages and documents. Perhaps less well-known is UPS’s Supply Chain Services, or SCS, a $13 billion division that handles everything from freight forwarding to e-commerce fulfillment services targeted at the small- to mid-sized (SMB) business community.

Matternet and UPS have expanded their ground-breaking hospital delivery network, adding North Carolina’s Wake Forest Baptist Health medical campus to their operations.

Matternet’s M2 drone system is enabling the new hospital delivery network, in collaboration with UPS Flight Forward (UPSFF).  “The service will use a hub-and-spoke routing model to provide rapid delivery of time-and temperature-sensitive medicines and supplies, including PPE for medical professionals treating COVID-19 patients,” says a Matternet press release.

While the novel coronavirus pandemic took a toll on the transportation sector, it actually boosted the e-commerce market. United Parcel Service is entrenched in both of those sectors. As a result, UPS stock has faced both headwinds and tailwinds during the first half of 2020.

Not everyone thinks of UPS as an e-commerce stock, but that’s a key component of the company’s business model now. Some folks just think of it as a dividend stock, and that’s fine. After all, UPS offers a forward annual dividend yield of 3.53%, which is nothing to sneeze at.