The package was a gift from one lawyer's office to another. Should it be the consignee's fault that the shipper did not know that they had moved their office? Should they be further penalized simply because they chose to close early on Christmas Eve to spend time with their family? It just so happened that the consignee was my lawyer for the closing on my condo and that both her old and new addresses are on my delivery area. Her home address was less than 2 miles away from the main road back to the center. It took me all of 5 minutes to reattempt the package to her home. There was no falsification involved as the package was sent 13, not A8. It was obviously a package meant to be a Christmas present and I did all that I could to get the package to the consignee. I did this with the approval and encouragement of my center team. The look on the consignee's face told me that I had done the right thing.
Now, if the consignee did not live so close to my delivery area, the outcome of this story would have been much different. I would have made the two attempts (original and new addresses) and then brought the package back to the center to let them deal with it. If they had then asked me to run it off I would have worked as directed.
Is it the consignees fault? No
Is it our job to correct shippers mistakes? No
One of our drivers told me about how yesterday when EVERYTHING had to be delivered/indirected at businesses, with pretty much NO exceptions. There was an Adult sig required sticker on the box, but the tracking number didn't require an adult Sig. So, he indirected it. Should he have gone into package info hit the code for Adult Signature? Probably.
As drivers, is it our fault that the shipper is trying to get a more expensive service while not wanting to pay for it?
I routinely pick up from a store in the mall which ships the packages with no sig required or anything, with a sticker on it saying it's a sig required package. I always rip off those labels.