A small nugget of what is sure to be many changes in the coming weeks

[HomeDelivery]

I am treated like a kindergartner and paid like a day laborer. Therefore freddy gets what he pays for. The customer is unfortunately in the crossfire of that

i thought u went over to the brown side already?

 

[newgirl]

So the speculation of how to move express saver through ground is solved by eliminating express saver altogether? They can eliminate routes (people) and save money there. Check.

Close stations. (Heard of one that is definitely closing, other one is a rumor) That moves people into new stations, and those people can take up the slack of the routes that were eliminated. Stations get more flexibility.

Buyouts. Managers or older couriers? Eliminate the top tier?

Side note to anyone in Memphis who reads these boards--the Sprinters are pieces of crap. The old ones doors fall off, the engines leak all of the fluids and the things break down like crazy. The new ones, well the doors are too heavy, the side mirrors create a horrible blind spot and the electrical systems fail (especially the fuel gauges) If most of the fleet is Sprinters, expect to have to hire more mechanics or buy U-Haul so when stations have to rent vehicles at least the money goes back into our pocket.

I agree with BBSam, can't believe nothing has leaked.

 

[59 Dano]

Yeah, let's not reward people for working hard. Only give them extra for dancing on the end of a string. Two tiered system, and the mid-range tier is being exploited. And ok, I'll bite. What's an actor-observer bias?

I believe all frontline hourlies got a raise recently...

Actor-observer asymmetry describes your reasoning that something is bad, wrong, or whatever except when you do it because you're always completely justified. friend'instance, FedEx is the devil for seeking greater economic efficiency with its assets, but when you, me, and everyone does the same thing, it's only because [insert excuse here].

 

[STFXG]

Could the 28% increase in ground come from the shifting of ES to ground followed by a national roll out of the "one rate box" that has been in testing in a few markets? I haven't seen mention of that in the speculation thread...

Btw LONG time lurker

 

[northeast swing driver]

i thought u went over to the brown side already?

I interviewed last month for the seasonal driver position

Individual in HR who I interviewed with strongly advised against doing it when I told her i was a fedex driver.Said she never recommends anyone take the position who is currently employed. Way too many variables and really a long shot to catch on permanent. She said you could do a great job and if there is no spot open there is nothing I can do for you. I tried as best possible to explain the dire situation at Express too her and she was oblivious and knew nothing about it. Thought it was still a great company to work for. The way it works at UPS is a temp can only work 2 seasons. Start in may-laid off in September-if you do a good enough job called back in october and work thru xmas. So as I am walking out the door she tells me if I am really set to do it call her in september that way i can work thru xmas and then i can come back the following year in may and work till september. For whatever reason she said that might give me a better chance of catching on permanent. If I had to guess it might be the contract situation her thinking some employees might leave and might give me a better chance of getting permanent. Still haven't decided if i am going to do it. Probably will but not sure.

 

[59 Dano]

Could the 28% increase in ground come from the shifting of ES to ground followed by a national roll out of the "one rate box" that has been in testing in a few markets? I haven't seen mention of that in the speculation thread...

The one rate box is being tested as an Express product that ships via ES and is marketed to get your shipment to its destination in 2 to 3 business days with the ES guarantee. As the service exists, in some cases it would be cheaper to ship with the one rate box than it would be with ground and in some cases the shipment would get there sooner. Maybe the one rate box service (if it is fully implemented) will morph. You go to the retail location and purchase your one rate box. If it can't be delivered in 3 days via Ground, it goes ES. If it can be delivered in 3 days via Ground, it goes Ground.

It will be interesting to see how successful the one rate box is and has been.

 

[dvalleyjim]

UpStater i like you

Here is the difference between me and you

You are compensated properly for the work you do. Therefore you do the right thing

I am treated like a kindergartner and paid like a day laborer. Therefore freddy gets what he pays for. The customer is unfortunately in the crossfire of that

You should do your job or quit. That simple. Just because your disgruntled doesn't mean you start sabotaging the company you work for. It's borderline psychotic.

 

[vantexan]

I believe all frontline hourlies got a raise recently...

Actor-observer asymmetry describes your reasoning that something is bad, wrong, or whatever except when you do it because you're always completely justified. friend'instance, FedEx is the devil for seeking greater economic efficiency with its assets, but when you, me, and everyone does the same thing, it's only because [insert excuse here].

Apples and oranges. And you don't think you are completely justified making personal attacks?

 

[Myort]

As long as UPS still has their 3 day select service, I don't see Express Saver going away. UPS would then have a product that FedEx does not have.

 

[LTFedExer]

Also heard this one today. Please do not leave any ground pkgs in drop boxes. If they are in there take them out and bring back to the station.
Thats a good one. Hope they don't hold there breath waiting for me to handle grounds pkgs. Aint happening

Did you know you can scan the Ground packages at dropboxes? Leaving them in the dropbox accomplishes nothing.

"Doing the right thing" does not have a $ attached to it.

Well said.

Yes it does or fed ex would pay thier empoyees a fair wage.

I keep hearing the term 'fair wage'. Yet, nobody has ever put a dollar amount on what they consider a fair wage. I GUARANTEE that no matter how much you get paid, it won't be enough.

You should do your job or quit. That simple. Just because your disgruntled doesn't mean you start sabotaging the company you work for. It's borderline psychotic.

He's not alone. I've seen posts where a courier sat and waited till 10:31 with a bulk stop to 'punish' the company. All this does, assuming the customer actually demands their money back, is keep company income down and gives them a good reason not to give raises.

 

[code 019 at ur moms]

I believe all frontline hourlies got a raise recently...

Actor-observer asymmetry describes your reasoning that something is bad, wrong, or whatever except when you do it because you're always completely justified. friend'instance, FedEx is the devil for seeking greater economic efficiency with its assets, but when you, me, and everyone does the same thing, it's only because [insert excuse here].

when you, me and everyone else maximize our efficiency we buy less gasoline and bike to work, or buy rice and beans instead of caviar. you, me and everyone else do not screw over hundreds of thousands of human beings trying to earn a living and use the windfall for luxury consumption, debt or shareholder service. that's the obvious difference between a multinational corporation and a working person.

 

[Billy_Baconhead]

I interviewed last month for the seasonal driver position

Individual in HR who I interviewed with strongly advised against doing it when I told her i was a fedex driver.Said she never recommends anyone take the position who is currently employed. Way too many variables and really a long shot to catch on permanent. She said you could do a great job and if there is no spot open there is nothing I can do for you. I tried as best possible to explain the dire situation at Express too her and she was oblivious and knew nothing about it. Thought it was still a great company to work for. The way it works at UPS is a temp can only work 2 seasons. Start in may-laid off in September-if you do a good enough job called back in october and work thru xmas. So as I am walking out the door she tells me if I am really set to do it call her in september that way i can work thru xmas and then i can come back the following year in may and work till september. For whatever reason she said that might give me a better chance of catching on permanent. If I had to guess it might be the contract situation her thinking some employees might leave and might give me a better chance of getting permanent. Still haven't decided if i am going to do it. Probably will but not sure.

I've thought about the same thing. My question is...If I took the seasonal job at UPS and once I was laid off would I be able to collect unemployment? Given, the fact I've been a full time employee for 9 years. I'm assuming yes? Any thoughts?

 

[bbsam]

I've thought about the same thing. My question is...If I took the seasonal job at UPS and once I was laid off would I be able to collect unemployment? Given, the fact I've been a full time employee for 9 years. I'm assuming yes? Any thoughts?

No because you left your job voluntarily for one you knew was not permanant.

 

[UpstateNYUPSer(Ret)]

I've seen posts where a courier sat and waited till 10:31 with a bulk stop to 'punish' the company. All this does, assuming the customer actually demands their money back, is keep company income down and gives them a good reason not to give raises.

UPS has GSR's (Guaranteed Service Refunds) which covers this. There is also a cottage industry of companies established for/with the sole purpose of tracking packages and requesting refunds when we screw up. Companies would forward their tracking numbers to one of these companies which would then track their packages for them, whether for a percentage or a flat fee. This is why UPS has changed their website tracking to only 25 tracking numbers per request.

 

[HomeDelivery]

I remember an oncall on a Saturday in the early 90's in southern Texas, pkg addressed to Houston, about 300 miles away. I asked the lady if she wanted Monday morning delivery. She almost started crying as she said "you mean you can't deliver it this afternoon"? Important report she was late on. I've heard some amazing remarks by customers over the years. Several have acted surprised when they learned we didn't immediately run their pkg out to the airport to put on the next outbound plane. Couldn't get to a customer during a tropical storm in southern Mississippi. He got my phone number, called me at home and threatened to alert the national media and file a lawsuit against me and FedEx if I didn't bring his pkg. Called mgr who sent pkg by taxi 80+ miles one way to deliver it. Taxi driver told mgr next day that guy made him stand there and witness him checking contents. Counted out $50,000 in cash from letter! That's the thing about FedEx. Many of our customers have serious money and they are serious kooks. I try to give good service to the elderly needing their meds, but anyone else it really depends on the person.

shouldn't FedEx Custom Critical take over in that case? or they were too cheap to use that service?

-----------------------------------------

yea, i had a "money in a box" experience as well... customer asked if it was $ in a box; i thought he was joking & he opened it in front of me to prove it The wacky part was that the shipper didn't request for a direct/adult signature ~ it was a Driver Release

also had possible illegal-drugs-in-a-box deliveries as well (packed in coffee?!? does that really work?!?) but i'm going off topic here

 

[northeast swing driver]

No because you left your job voluntarily for one you knew was not permanant.

Oh so the ground jockey is now a specialist in labor laws. Go figure. Wrong. He can collect. Every tom dick and harry out there is bleeding the unemployment system. Obamas giving it to everyone. Just cause he knew it was a temp job means squat. Stick to overseeing ex cons and grifters. Thats what you are good at

 

[whenIgetthere]

UPS has GSR's (Guaranteed Service Refunds) which covers this. There is also a cottage industry of companies established for/with the sole purpose of tracking packages and requesting refunds when we screw up. Companies would forward their tracking numbers to one of these companies which would then track their packages for them, whether for a percentage or a flat fee. This is why UPS has changed their website tracking to only 25 tracking numbers per request.

I can tell which of my customers do this, they're usually the ones who want a print out of the tracking numbers delivered. I have three customers who do this, and they are usually my first three stops of the day, so unless we leave the building after 1015, all three stops will be before 1030. So many companies use third party logistics firms now, the shippers and receivers have little say in who carries most of their freight, inbound and outbound.

 

[59 Dano]

Apples and oranges. And you don't think you are completely justified making personal attacks?

Apples and oranges! LOL!!

I don't deny having made personal attacks, but I think the term "personal attack" has way too wide a connotation around here. I'm quick to point out that one's attitude has a lot to do with his success or lack thereof, however each individual defines it. I try to keep actual personal attacks to a minimum.

Would you like to compare the personal attacks thrown at you to the ones thrown at me?

 

[59 Dano]

when you, me and everyone else maximize our efficiency we buy less gasoline and bike to work, or buy rice and beans instead of caviar. you, me and everyone else do not screw over hundreds of thousands of human beings trying to earn a living and use the windfall for luxury consumption, debt or shareholder service. that's the obvious difference between a multinational corporation and a working person.

When we buy rice and beans instead of something else, we screw over the guy who produces and sells the something else. When he loses his job over it, he's just as jobless a guy who got laid off from a big corporation.

I like the self-checkout line at grocery. it gets me out of the store quicker. Because of me and others like me, there's a person who runs a cash register who'll have his hours cut. I'm taking money out of his pocket. You tell me, what's the difference?

 

[LTFedExer]

UPS has GSR's (Guaranteed Service Refunds) which covers this. There is also a cottage industry of companies established for/with the sole purpose of tracking packages and requesting refunds when we screw up. Companies would forward their tracking numbers to one of these companies which would then track their packages for them, whether for a percentage or a flat fee. This is why UPS has changed their website tracking to only 25 tracking numbers per request.

I understand. But, the shipper or recipient must file a claim. UPS nor FedEx won't just hand back money....correct?

Oh so the ground jockey is now a specialist in labor laws. Go figure. Wrong. He can collect. Every tom dick and harry out there is bleeding the unemployment system. Obamas giving it to everyone. Just cause he knew it was a temp job means squat. Stick to overseeing ex cons and grifters. Thats what you are good at

False. If you enter into a job knowing you won't have that job after X amount of days because it's temporary, you can not collect. The only way you can collect is if you lose your job through 'no fault of your own'.