Nope it happens because it's one of 15 million packages daily and 100,000's of possible people doing the wrong thing from time to time. I mark it up to human nature that no money or no rule can ever get rid of. UPS or Fedex no matter, that will happen from time to time.
Another one for the Hall of Shame
- Thread starter snackdad
- Start date
Nope it happens because it's one of 15 million packages daily and 100,000's of possible people doing the wrong thing from time to time. I mark it up to human nature that no money or no rule can ever get rid of. UPS or Fedex no matter, that will happen from time to time.
It's not about that. It's about many things but damages between the two are nearly identical. Amazon can be an account that bounces back and forth every so often and is big enough no one carrier will ever get it all most likely. But the pie can vary from time to time. I think one advantage UPS does have with their Surepost offering that a company like Amazon can really like is UPS handles it all the way to the last local USPS post office. Fedex hands many packages off to the USPS well before that. The more it's out of USPS's hands the better imo. That is my first guess as to why a change, UPS could simply been overly aggressive for the business as well, Amazon is a bid deal. In my parts they are known to buy business is several ways. Which is fine to, that is big boy business. Amazon business isn't profitable business it's more to be looked at as covering overhead costs.
Yep that is a mistake. Only smaller carriers (regional) that have specific promises with a shipper can deal with not re-boxing goods, this isn't palatalized LTL shipping. The big boys are global and the packages need to go through a standard process. Benefits and pitfalls to both regional and globals.
To be honest that is the only way to reduce it (you can't get rid of it 100% and yes if I were the recipient I would still be pissed) but get it out there nationally. The driver will get the axe. Company will use it as an example. Drivers who care more and don't want to lose their job today, will take this to heart.
Then we will see many more security videos, no?
MrFedEx
Engorged Member
I invite anyone to post them here. Maybe someone on the way out the door with nothing to lose will give everyone a peak at the way it really works.
whenIgetthere
Well-Known Member
I just love the fact that fred can't control what gets out into the 'new media' the way he does what gets into the old media! He must be banging his head off the wall! LOL How many times was that video mentioned to each and every one of us today? At least a dozen people mentioned it to me today, including a woman I was just passing walking to one of my stops at a strip mall.
MrFedEx
Engorged Member
I was referring to videos originating from within FedEx facilities, not customer videos.
MrFedEx
Engorged Member
Borg Central Command (BCC) is undoubtedly freaking right now.
DOWNTRODDEN IN TEXAS
Well-Known Member
roflmao@ "s.w.a.k."!!!
But what if I do? That's what you don't know for sure. You're the one with the axe, I'm more even keeled imo on the subject of Fedex.
I'm all for the little guy at both UPS and Fedex, you just are filled with hatred and don't see why things are why they are. It is much bigger then Fedex or UPS. It is sad. There was a saying about when things get tough. I think that is where we are at as a nation.
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Mr. 7
The monkey on the left.
Or I tell customers..."But, what you didn't see is that the customer is on the other side of the fence and he caught the package. Why do you think the left side of the screen is cut off"?
I understand, it is tough out there right now in the corporate environment.
Express Courier
Well-Known Member
Well it seems most of the world has seen the video now. Today, I'd say I made face to face contact with about 50 of my 125 deliveries and about half of them mentioned the video and about half of that half actually tried to make some sort of "throw my package" joke. It got pretty annoying actually.
franknitty
Well-Known Member
i said this when i first saw the video as well. the guy tossed the package over the fence like he was shooting a free throw. The package didn't seem to have much weight.
