If you really want to make a difference you have to start with yourself.
If you really want to make a difference you have to earn respect.
If you really want to make a difference you have to be persistent.
Thomas Edison would not have discovered electricity if he didn't try thousands of times to do so and UPS hasn't been around for over 100 years because they get their kicks out of NOT listening to their people.
Tell that to Warren Buffet! He's a long term investor and one of the greatest investors and business minds in the world. He bought a substantial stake in UPS last year or the year before. He did so believing that UPS was a well run company. If you're not servicing the customer, coming up with new technology, taking care of your employees and doing all the things you claim UPS is not doing then what's the point?
As Moreluck said this is the same thing and in fact it is because of the added incentive to please these investors and Wall Street that makes us better in certain ways. Keep in mind many of these investors are UPS employees.
Nothing ventured, nothing gained, hopefully we learn from our mistakes with the implementation problems we had with PAS.
I have to agree! If we promote people to run the business then that's what they should do. If they're not performing then management needs to step in but first we need to make sure they've had every opportunity to be successful otherwise let them run the business.