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Customer demands I tape box

Discussion in 'UPS Discussions' started by purehavanne, Aug 7, 2019.

  1. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    All of the time basically but unless it’s unsafe or falsifying records I do what they say.
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  2. brownmonster

    brownmonster Man of Great Wisdom

    Amazon questions nothing. That's like worrying what's in a dish network box.
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  3. Box Ox

    Box Ox Well-Known Member

    If a return item isn't there, it isn't there. And it doesn't have to be an Amazon box either. Could be anything.
  4. clean hairy

    clean hairy Well-Known Member

    I would not doubt the hot dogs were still cooking?
    "Wait a few minutes and you can join joe bob and nilly bob and me for hot dogs and beer!
  5. PeakMode

    PeakMode Arrive Peak Leave

    If the customer is nice, then I would do what Jim Casey would expected us to do. But, we are not obligated to tape up pickups. It is suppose to be ready to be transferred to our care...we are not mobile UPS stores
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  6. over9five

    over9five Moderator Staff Member

    It's a piece of tape..
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    BSWALKS Sabbra Cadabra

    I'd tape it...
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    Last edited by a moderator: Aug 7, 2019
  8. Richard Harrow

    Richard Harrow Deplorable.

    I only accept properly packaged and labeled parcels that are in compliance with the terms of shipper agreement.

    Besides. I have no tape. That's why UPS had such an awesome Q2.
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  9. Maple Grove MN Driver

    Maple Grove MN Driver Cocaine Mang!

    I didn't get paid to tape boxes.
    Go paid to deliver and pick up packages with my Package Car.
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  10. Maple Grove MN Driver

    Maple Grove MN Driver Cocaine Mang!

    Tape isn't cheap....if it was UPS would actually supply it.
  11. barnyard

    barnyard KTM rider Staff Member

    I have posted this before.....

    Several years ago, a woman accused me of opening a box I delivered to her to look through it and decide if I wanted to keep anything. She said that I taped the box back up and thought she would not notice.

    I quit carrying tape that day. I was a cover guy for 15+ years. When I was on someone's route, I left their tapegun in the building, next to where their truck was parked. If I was running a crap wagon, I just left the tape in the building.

    A couple of years later, I had an RS3 calltag for the same woman that accused me of opening her package. She tried to give me a box with stuff half falling out and I said, "You will have to tape that up, I'll pick it up tomorrow."

    She told me to tape it up.

    "Sorry, I no longer carry tape. Someone accused me of trying to steal something and cover it up by taping up the box. She ruined it for everyone. I do not carry tape."
    She threw the box at me, told me to effen tape it, because that was my job.

    The next day, the box was still on the lawn, where she had thrown it at me.
    The next day, I did another route, which kind of bummed me out, because I want to NR3 it and I am fairly certain that the woman that ran the route, picked it up and taped it closed.
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  12. I don't stress myself out over stupid stuff like that. I don't mind throwing a piece of tape on every now and again.
    Actually I have to take up way more stuff that I'm delivering because the boxes are falling apart.
  13. brostalss

    brostalss Well-Known Member

    Yeah it's not rocket science.
  14. brostalss

    brostalss Well-Known Member

    Different generation I imagine. Different times and different attitudes.
  15. WorkinLateHuh

    WorkinLateHuh Active Member

    in my truck i carry packing peanuts, foam, a scale, and a label printer in case the customer is completely useless
  16. PASinterference

    PASinterference Yes, I know I'm working late.

    And some drivers wonder why they have 200 stops a day. I had 48 today and I would gladly retape every one of them mfers. I guess running is more fun. I'll never know.
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  17. bbsam

    bbsam Moderator Staff Member

    It’s all about the customer’s attitude to me. If they’re genuinely trying to get it out and conscientiously asking if I can tape it, I have no problem with it whatsoever.

    If they’re being jackasses and telling me what my job is and how to do it, well, we can make that attempt again tomorrow.
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  18. Wilson1397

    Wilson1397 Half the lies they tell about me aren't true!!

    Actually if you are on the clock then you do get paid to tape them..........just saying
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  19. iruhnman630

    iruhnman630 Well-Known Member

    With her, I would do the same thing.

    Few people keep packing tape in the house. It takes about 15 seconds to slap on a piece of tape.
  20. Netsua 3:16

    Netsua 3:16 Stop being a little bitch

    Totally depends. If it’s just a normal sized amazon box with one flap still open and the people are nice; no problem. 20 seconds out of my day.
    But a mini fridge? I would’ve laughed in the lady’s face and calmly explained that we don’t prepare the parcels for return, that is on the customer. If it’s rs3 it’s “we will try again tomorrow, I apologize for the inconvenience.”
    If it’s rs1; “I’ll have to just leave this with you ma’am, we do offer on demand pickup service if you’d like us to come back.”
    Easy peasy.
    If the customer gets snippy, it’s smile, have a nice day, wave on your way back to the truck. I’ve been screamed at and I actually find it hilarious, no reason to feel demeaned because some desperate housewife is too stupid to read directions properly. Laughing all the way to the next stop.
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