aspenleaf
Well-Known Member
I am not sure if this just an issue on my boxline but some of our labels have part of the truck number cut off. So if your truck is 36B the label might show 6B and if the preloader does not look for the cage he/ she will put it on the truck. This problem showed up when they changed from the larger labels to smaller labels.
I asked my supervisor if they could fix the alignment of the labels in the printer so that the customer name, address and truck number are clear to read. With half of the info missing I have noticed an increase in misloads. A box for one of my trucks ended up on another truck; 47B ended up on 7B (these are not the actual trucks involved; the names have been changed to protect the innocent!)
I am making a huge assumption that the half printed labels are part of the problem. I have no proof since we (preloaders) never see the boxes that they say we misloaded. I always look for my cage on the labels so if part of the info is missing I can still load it and if I have time I send the package back to be re-spa’d but I can’t do that on hundreds of boxes a day. It seems a simple re-alignment of the labels would fix the problem. Does anyone else have this problem?
I asked my supervisor if they could fix the alignment of the labels in the printer so that the customer name, address and truck number are clear to read. With half of the info missing I have noticed an increase in misloads. A box for one of my trucks ended up on another truck; 47B ended up on 7B (these are not the actual trucks involved; the names have been changed to protect the innocent!)
I am making a huge assumption that the half printed labels are part of the problem. I have no proof since we (preloaders) never see the boxes that they say we misloaded. I always look for my cage on the labels so if part of the info is missing I can still load it and if I have time I send the package back to be re-spa’d but I can’t do that on hundreds of boxes a day. It seems a simple re-alignment of the labels would fix the problem. Does anyone else have this problem?