This is my DIAD. There are many like it, but this one is MINE. My DIAD is my best friend. It is my life. I must master it as I must master my life. My DIAD without me is useless. Without my DIAD, I am useless. I must scan the laser true. I must scan better than my competition who is trying to take our packages. I must scan every package to give the customer what they pay for. My DIAD and myself know that what counts in service, is not the attempts we make to scan a package. We know it is the physical scans of the packages that count. We will hit every package accurately. My DIAD is human, even as I, because it is my life. Thus, I will learn it as a brother. I will learn its buttons, its procedures, its steps, its warnings, its proper use, and its scanner. I will ever guard it against the ravages of weather and damage. I will keep my DIAD clean and ready, even as I am clean and ready. we will become part of each other. we will..... I swear the creed. My DIAD and myself are the face of UPS. We are the masters of our competition. We are the saviors for our customers. So be it, until there is no missing scans and misuse of a DIAD. They gave us this load of crap at our pcm! Makes me wanna vomit!