soberups
Pees in the brown Koolaid
What a good job by you guys. I think it's great. I like the dock full column. That 's one that happens quite frequently to me which usually does cause a big delay.
I think as far a management is concercned, I don't think you have to show anything to them. If they are leading an investigatory interview directing questions at you, you have the right to recall the information anyway you can. If they know you are keeping track of stuff like this, they may not pull you in office as much. Those are BS sessions anyways. They really don't want to know, they just want you to go faster.
Most of the time, the center-level management puppets are well aware of the fact that (a) the drivers methods are acceptable and (b) the time allowance for the route in question is not fair. None of that matters, however; their own jobs depend upon making the numbers look better by any means necessary. The OJS's and harassment are just another way to try and get as many of their drivers as possible to work through their lunches and breaks in order to meet the imposssible "standards". If your methods are good and you document every delay and make it clear to them that you are not going to cave in to their pressure, they will usually quit wasting time on you and seek an easier target. They are like a pack of hyenas; they go after the weak and injured and leave the strong alone.