Drivers are Responsible for Everything Helper Does?
- Thread starter UpstateNYUPSer(Ret)
- Start date
Johney
Well-Known Member
That's what we were told to do in this situation.
gingerkat
Well-Known Member
C
chuchu
Guest
We do the same thing except:
1. We enter the weight (approximate if grossly falsified too) instead of the last three digits and;
2. Peal both PAL labels off and adhere them to a bank sheet of paper back at the office and put them in our BD file with a note of what happened. The company can read the scan times on the package PAL labels and prove they were different pkgs if the shipper questions it.
Normally, they don't show signs of banding.
C
chuchu
Guest
We were told by a inside helper that the HR employee brought the manual for the new DIAD board to train the helpers with and then they were given the old board to use. That is either plain stupidity or laziness... or both on the part of the company.At orientation the "diad" was never even mentioned this year. I can imagine all the brand new seasonal helpers that almostthemselves when they saw that beast that was handed to them. This is a big mistake on the part of HR.
You drivers should sit in on the info & orientation session just to see what little information is given. If correct info was given, helpers would probably just walk out the door.
soberups
Pees in the brown Koolaid
You left out (C) they are a runner gunner who DR'd obviously valuable packages (big screen TV's, Gateway computers etc.) to apartments or businesses rather than following the methods and getting a signature. We once had a driver in our building DR nine packages underneath a trailer that was backed up to the dock at a Fred Meyer (aka Kroger's) store. On a Friday night. They got stolen, and as I recall he wound up paying off about $6K in claims at the rate of $50 per week for a few years. Not too bright.
soberups
Pees in the brown Koolaid
The company made a business decision to maximize profits by allowing drivers to release residential stops without obtaining a signature in order to increase productivity.
It has also made a business decision to maximize profits by understaffing the operation and dispatching routes with workloads that pretty much force the drivers to choose between taking shortcuts with the DR methods or bringing the stops back as missed.
One of the natural and inevitable consequences of these business decisions is that the company will occasionally be required to pay claims on missing packages. Since the increased labor costs of requiring a signature for each package would far outweigh the cost of paying such claims, the company has chosen (wisely, I feel) to accept claims as part of the cost of doing business.
Since the company also made a business decision to enter into a contract that has specific protections for the drivers in regards to being forced to pay claims, how is it "hiding behind the contract" when a driver uses that language?
oldngray
nowhere special
I had a bad area that kept going back and forth between DR allowed and non DR. When it was changed to DR allowed the stop count went up drastically, but when it when back to signatures required the stop count was never lowered again. So the driver (usually the one next to me) had about 2 more hours work than the dispatch tried to claim. It would show up as a higher planned day on reports too, but UPS refused to adjust the stop count for planned day. Basically there was nobody else to give the work to so they over dispatched on purpose.
UpstateNYUPSer(Ret)
Well-Known Member
These specific protections are predicated upon the driver following the proper driver release procedures as outlined in the annual driver release certification training. In the example I provided, I took a shortcut, was called out on it and decided to take personal responsibility for said shortcut to the tune of $20/week for 6 weeks. Yeah, I could have bitched about it, filed a grievance and tried to "hide behind the contract", but I chose the high road. That happened 10 years or so ago and was the last time that I have or ever will pay for a bad DR. Lessons learned the hard way tend to have the most impact.
Richard Harrow
Deplorable.
And did you sign that training certification? If so, shame on you for entering into an extracontractual agreement with the company.
If thats the case, you paid them the $120 you owed them. You weren't taking a high road; you were merely paying a bill for your own stupidity.
UpstateNYUPSer(Ret)
Well-Known Member
Richard Harrow
Deplorable.
DEFLECT, DEFLECT!
Thanks for not wasting my time with a futile attempt at a rebuttal, though.
Cheers!
cino321
Well-Known Member
UpstateNYUPSer(Ret)
Well-Known Member
That's why I love dave.
I can be both informative and arrogant at the same time.
UpstateNYUPSer(Ret)
Well-Known Member
In what world do you think I owe you (or anyone else on this forum) an answer?
gingerkat
Well-Known Member
Holy mother of snowballing, I was just thinking the same. Damn Dave, my heart pitter patters when you speak. I get all turned on and want to slap you at the same time when you say something informative with that arrogant tone.
UpstateNYUPSer(Ret)
Well-Known Member
No crossing swords!
Richard Harrow
Deplorable.
You don't. I just find it fascinating that you felt obliged to "give" answers until you were proven to be in the wrong.
After that it was all waiving the white flag in the face of your own self-loathing with replies such as this one above or the "www.internetcajones/richardharrow" one.
Similar threads
