MrFedEx
Engorged Member
I never said it would happen. Of course, it's an idea from a courier, why would it be considered? What was I thinking?
We're talking about packages with bad/cash only account #'s, not CC. After all, when you process a CC, you put in the CC #, don't you? As for the person using another account #? There's enough FedEX Offices, ShipCenter or BSC's around. Getting to one of them, at least in our stations area as a whole, is usually no further than most dropboxes. Go ahead, nitpick and mentioned the remote areas. The few airbills you'd get out there, you can check the account #.
Since we take ideas from UPS, and vice versa, how do they deal with airbills? I go to a dropbox and UPS next to me. I have 20 airbills and they have 20 packages. Their LONG gone before I'm done. I don't see many. if any, hand written airbills.
OK, let's try this on for size. When the airbills are scanned into the system, have the account number put in also. If the account is bad or cash only, automatically generate a trace for stop shipment. Would it cost a few bucks? Yes. But no more than losing the revenue for that/those packages and eventually that bad/cash account would learn they can't 'get away with it' anymore. Obviously, this would need to be done the same night it was picked up. If you have an idea, let's hear it.
We steal ideas from UPS, and you're right that they'd never listen to a courier. Put on a poorly-fitted JC Penney suit and clip-on tie and then someone might pay attention to you. The best organizations listen to their frontline employees. FedEx ignores them. You reap what you sow.