upschuck
Well-Known Member
They have different resources to find correct addresses, ours don't even have a phone for them to use.
upschuck
Well-Known Member
As long as you use Left At, you are fine.
UpstateNYUPSer(Ret)
Well-Known Member
If our guy left a delivery notice? Absolutely.
UpstateNYUPSer(Ret)
Well-Known Member
Nope---in fact, they encourage it.
This was an EC package, Dave. If "our guy" could get to the door to leave a DN, I believe "our guy" would have left the package.
Indecisi0n
Well-Known Member
When we got hit with that snow a few years ago I EC'ed a package for two weeks because the house never cleared the driveway.
barnyard
KTM rider
I have done that. Really long driveway, drifted over and wind in the forecast for the next week. On the other side of the road, the house is 15 yards off the road. I can see the owner watching me in his window. I walk over, ask if he will take the package for the neighbor. "Sure. I have to plow out his driveway about 5:30, they get home about 6."
If he did not know them, I probably would not have.
FilingBluesFL
Well-Known Member
Our clerks were apparently instructed not to bother calling people anymore, put it on postcard if there's nothing in the system, and hope for the best.
Works great with all the campground people that don't put a lot number on their addresses....
Cementups
Box Monkey
Here come all the responses of people saying that "UPS doesn't pay for my cell phone so I'm not using it for their business."
See what you started!!!!
FrigidFTSup
Resident Suit
As a former clerk. Usually the customer swears up and down the address is correct. Gives you the run around. It is sometimes the driver though. In our system we have notes as to when the last package was delivered to that address. If it was good 3 months ago, it's probably good now.
Also if clerks are getting packages back late they're not going to call. Most people don't appreciate getting phone calls at 930 from UPS saying "So where do you live?"
FrigidFTSup
Resident Suit
My favorite is the ones who say that, but are sure to take advantage of the Verizon 20% discount.
UpstateNYUPSer(Ret)
Well-Known Member
The question was whether it is up to the receiver initiate the address correction. Unless the consignee has been tracking the package, how is he/she to know that we made an attempt(s) if we don't leave the DN?
Scottyhawk
What is it? A brown box. Duh
No they won't as long as you do left at and leave an info notice on consignees door
oldngray
nowhere special
Some customers don't like their neighbors and will call in and complain if you indirect their package to a neighbor. Even though you would be following methods you might still get a complaint in your file. I never had a complaint from a send again but I did have a couple from indirecting. If you know the area you learn where and who to indirect packages. If in doubt, it can wait until tomorrow.
UpstateNYUPSer(Ret)
Well-Known Member
I would think that since most of the areas that are likely to have EC's are rural areas that this is most likely not an option.
UpstateNYUPSer(Ret)
Well-Known Member
Our local management would have no problem supporting us if a customer called in a concern after we properly indirected a package.
