Last year, after the debacle that was Peak at my station (still delivering Christmas presents a week late), my SM placed two easels outside the check-in room. One asking what we felt went well. Only one response on that one, food. The second one asked what can be done to improve this Peak. No surprise there, two pages worth of comments, one of which was that we get temps or runners. Well...believe it or not but it looks like maybe someone listened. SM put out a memo this week saying that they are looking into that for Peak. District wide. Happy day! Naysayers, please hold your comments and let me hold into this thought for a little while. Have any of you heard any Peak plans at your stations?