I find that hard to believe because my drivers aren't new to their areas. We've been to those places time and time again and know many on a first name basis. Maybe there will be a few hiccups, but when Josh (who walks in "out of uniform") from his FedEx truck and proceeds to make a delivery the way he has for the past six years, how much difference will there be? Probably some curious questions and maybe a call or two to customer service to find out what's going on. Overall though, in street clothes or uniform, the delivery remains much the same. I'm not confessing to anything, but I have experience with this.