We are in agreement on the principle. I imagine we would disagree as to what truly constitutes "meaningless" in regards to reports and metrics. Most of the metrics that come down are not completely meaningless- even the 85% ORION metric has meaning. But they all need to be taken into context with the wider needs of the business- too often management focuses on one at a time and makes it the entire center of the universe. Just as often, hourlies do this same thing- project that what they were just talked to about is the only thing that management cares about. Both perspectives are flawed.