Heff Driver Poll

Discussion in 'UPS Discussions' started by HEFFERNAN, Feb 28, 2015.


What do you do when you arrive at the clerk ?

Poll closed Mar 21, 2015.
  1. Pull off 2 NI3's and leave the other 2 tires in the car for delivery tomorrow

  2. Pull off all 4 tires (inc. the NI2's) and leave them at the clerk so they can be postcarded.


    HEFFERNAN Huge Member

    On Monday, 2 huge boxes (tire + rim) are attempted at apartment, no one home NI1.
    Tuesday, the other 2 join them so now 4 huge tires, no one home, 2 NI1 + 2 NI2.
    Wednesday, no one home again so now 2 NI3 + 2 NI2. What do you do when you get in ?

    Luckily, the 4 boxes were SDWC an hour before I got back to the building. It's that gray line between procedure and common sense that keeps the best drivers guessing everyday.
  2. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    The common sense thing would have been to pull all 4 tires.

    The methods would have been to pull just 2 of the tires and reattempt the other 2.

    I would have pulled all 4.
  3. Turdferguson

    Turdferguson Guest

    Give all 4 to the clerk as NI3.

    HEFFERNAN Huge Member

    I would have left all 4 with the clerk.
    1) It's not the customer's fault they were separated in delivery
    2) Why make the customer work to get his other 2 tires since he had to pick up at the building anyways.
  5. Tired Driver

    Tired Driver Sisyphus had it easy.

    Why didn't you DR them at the front door with the doormat hiding them?
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  6. Wally

    Wally Hailing from Parts Unknown.

    Technically speaking, the other two were NI 2's, but I would make "an error" and scan them as NI 3's, to keep them all together.
  7. Shifting Contents

    Shifting Contents Most Help Needed

    What you say makes sense and I would probably do the same but remember the customer is the shipper not the consignee and the customer paid for 3 attempts.

    One could also ask, why make him pick up 4 when policy dictates he should only have to pick up 2?
  8. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    Last week I had a call tag for an area that had been cut from my route the previous day. I didn't look at the back of the tag and sheeted the call tag as NR1. When I went to fill in the back I saw that it had been attempted the previous day. Within an hour I got an ODS directing me to void and resheet as NR2, which was what I should have done in the first place.

    HEFFERNAN Huge Member

    Kind of shows how the simplest procedure can be twisted by every driver's POV. There really is no wrong answer.
    WOW, talk about Big Brother watching you. The only time I had a request like that is when I sheeted a call tag NR1 between 12-1. NR means the customer was there but the box wasn't ready. UPS has this idea that NR should be treated as CLO between 12-1, which is not the case.
  10. Richard Harrow

    Richard Harrow Deplorable.

    This is the correct answer. UPS makes up to 3 attempts excluding weekends and Saturdays.

    Anything else is wrong.
  11. oldngray

    oldngray nowhere special

    I saw that happen frequently with irregs like tires that had half the shipment as lib's.
  12. RonBurgandy??????????

    RonBurgandy?????????? God is Great, beer is good , People are crazy.

    Ups dosent care about common sense. They only want you to follow there 8,756 rules they strictly enforce.
  13. RonBurgandy??????????

    RonBurgandy?????????? God is Great, beer is good , People are crazy.

    What if customer only has room to pick up 2 tires in his/ her trunk and files a complaint that the other two tires were supposed to be attempted still??
  14. BrownTexas

    BrownTexas Well-Known Member

    I've had 4 tires go to a house. Only one had a signature required. I left 3 tires and brought one back as ni1.
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    HEFFERNAN Huge Member

    Must of been from the same company !!!! One of the Monday tires was a sig req. The others were not.
    Tell me those boxes weren't a PITA. Took up almost all the space under the shelf. :proud:
  16. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    I would of asked a sup. I'm not paid to think.
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    HEFFERNAN Huge Member

    830 PM, closing supervisor gone, you're on your own
    Stop overthinking this, LOL hahaha :hugs:
  18. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    In that case by the book. Bring in two attempt the other two the next day.

    Then the next morn tell your driver sup the other two tires are being held and ask if he'd like you to hold those also.
  19. hardcharger

    hardcharger Member

    I would've also left the ones that didn't require signature and left notice on the one that required signature. In the other case I also would've tagged them all NI3 and let the clerks deal with it after that.
  20. UPSGUY72

    UPSGUY72 Well-Known Member

    Ni3 get RTS not post carded. I would have brought the 2 Ni3 to the clerk and made another deliver attempt the next day on that others.