Just wondering if any of the other centers are using the formula we use for helper hours. If they tell us you can use one for 4, 5, or 6 hours or any other number they say you have to have them off the clock 10 minutes before that hour you were told. So 4 hours would be 3 hours and 50 minutes. My msg Friday said 4.9 hours. I had 6 stops left when I had to break off and have my helper off before he went over 4.9. Makes no sense to me but then again nothing does in the new UPS matrix.