How to connect ring scanner to diad?

As title states, I enter the bt code in scanner and enable in diad. But never wants to connect, what is the trick? My management team is too dumb to call someone and figure it out. Thanks.
 

scooby0048

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As title states, I enter the bt code in scanner and enable in diad. But never wants to connect, what is the trick? My management team is too dumb to call someone and figure it out. Thanks.

I thought ring scanners were using different software. Didnt know the two could be tied together. Just curious but why would you want to tie them together.
 
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