screamin chicken
Well-Known Member
Does everyone here have to call damages in and then sheet them as missed and in the remarks colum type in damaged.
That's a new one on me.Does everyone here have to call damages in and then sheet them as missed and in the remarks colum type in damaged.
Last I heard that's how we do it. I don't get to the pcm much these days though so it's possible there's been a change that I don't know about.At our center, we have been instructed to sheet packages in the board as refused, then bring to our night part time clerks to inspect.
Last I heard that's how we do it. I don't get to the pcm much these days though so it's possible there's been a change that I don't know about.
At our center, we have been instructed to sheet packages in the board as refused, then bring to our night part time clerks to inspect.
Does everyone here have to call damages in and then sheet them as missed and in the remarks colum type in damaged.
we are told to not sheet and give it to clerk and they can worry bout it
Does everyone here have to call damages in and then sheet them as missed and in the remarks colum type in damaged.
At our center, we have been instructed to sheet packages in the board as refused, then bring to our night part time clerks to inspect.
were told to sheet as 'inspection'
...and we are told to sheet as Future.
we are told to not sheet and give it to clerk and they can worry bout it
we do the same thing and call or send a message to the center. If you sheet it as damaged it automactically starts the process of paying the insurance on the item.
If I think I have one damaged, I just record it like that and take it back in for the clerk. It makes no sense to me to deliver an clearly damaged package and then have to go back another day to pick it up and deal with the consignee. This morning my Center Manager came up with yet another useless piece of paper for me to sign. I had a 118 lb table top that I brought back Tuesday night because the corner was busted out. That was a new one to me, like whats the point? I turned in a damaged package.
Another useless peice of paper they started using about a month ago was about NDA sendagains. If we don't deliver a NDA (signature required, nobody home) on a residential, then thats another report. We start late because of longwinded PCMs and last minute Add/Cuts, and he wants us to run around and knock on the neighbor's doors to get rid of them on the first attempt. If I did this, then I would have late NDAs, which will of course generate another report......but we are a "green" company. Right.
Browned,,, that's how we were instructed to sheet it at a PCM.... lots of witnesses.... I know what you are saying though. I asked them specifically about what you just brought up....Then customer wonders where their pkg is; tracks it; sees refused, then call 1800pickups and files a concern. I would not sheet as refused.