good post. And it's definitly not limited to UPS. I worked construction one summer during college (union job through a relative), and one of the first things I was yelled at for was carrying 3 sets of blinds from the 1st floor up to the 10th floor....I was only suppose to carry one at a time. Keep in mind, these were mini blinds. If I were home, I'd be carrying at least 5 they're so light. Same thing with the phone company the next summer. They give you a certain amount of time you are expected to complete a job. Regardless of how long it actually takes, you report the job taking that long. If we finished a job in an hour that the paperwork says should take two hours, we either take an hour break or move on to the next job, reporting the first job complete after the second one was done. By the end of the day, we'd have 3 hours to park somewhere and take a nap. I have to believe that when people are hired, they do not instictively have this attitude. So where does it come from? From my perspective, it's the old timers that pass on the tradition of working the minimal requirements. To get more union employees hired, work slower. Would you do that if it were your own company? So why do it at all. Eventually, jobs move to a non-union workforce...even to another Country. I am not anti-union. As I have said in previous posts, unions have their place. But, it's like they always need to fight for something, whether it's legitimate or not. When will they stand up for the hard-working individuals rather than the number of members they can collect union dues from? A union "brother" should be kicking the bad apples in the butt, not blindly sticking up for them. That's how you secure jobs and assure a strong company.