i was reading results of the employee survey to find that my quote was altered. i thought these were confidential. i was professional and did't use fowl language either. has anyone else dealt with this situation. i dont know if it happened at my center or at corporate level. what is your take on this plz? thx
Mitty,
The ERI results are NOT CONFIDENTIAL and you DO NOT have to participate in them.
They are coded by groups and the results discussed by not only the center team but with the Division Managers of each hub.
That is why they "schedule" employees by days and times for taking the ERI.
Lesson to all, if you have nothing positive to say during the ERI, say NOTHING AT ALL.
Here in So. CAl., after the ERI results came back, we were called in by groups to discuss what was said in not only the online questionaire but the comments section at the very end.
We raised the issue of confidentiality of the ERI and refused to engage in any debate over what was said by the drivers.
So, to answer your question, yes, we have encountered the same situation as you described.
Peace.