So I am learning that knee problems are common at UPS but it seems to be an issue for supervisors at UPS and Liberty Mutual to believe their employees. My bf has a cyst in between is knee joint and some sort of meniscus tear which causes swelling every now and then. At first no supervisor believed him even after arguing with the supervisors where he stated thet he comes to work everyday and never complains but can't catch a break when a knee issue comes up. The union doctor did an MRI scan and claimed he was fine. He got a second opinion with his primary doctor and there was an obvious issue. This doc gave Liberty Mutual information but apparently it wasn't enough and his claim for surgery was denied. His doc refused to help any further so as time goes on his pain is getting a bit more painful and UPS is allowing him to have a lower step in the trucks at at times (not a lot) he receives lighter loads. He sees another doc who says physical therapy would only delay the real issue and sends info to Liberty Mutual. Liberty Mutual sends him to their own doc as well. Even with the MRI scans and info from the doc who feels surgery is neccasary the claim is denied again. no telling what the Liberty Mutual doctor said. The oapers said something about false/negative results. Will he have to wait until he can no longer walk to get some relief? Some people who he works with have had no issues with claims but I'm unclear if it is because they got the "right injury", luck or they were to the point of no return if they continued without medical attention. What should he do? Sorry such a long message.