I think the drivers changing the zips AND their management team all need to be fired. They are being dishonest and cheating our customers.
People like that WE DO NOT NEED!
How is it dishonest if a business that is in the county between two cities gets one package addressed to X company 123 ABC RD, cityville 99991 with a 1200 commit. And they also get a package addressed to X company 123 ABC RD, townville 99992 with a 1030 commit. Which zip/city is correct?
Maybe the package they get with the 1030 commit city/zip is anincorrect address?
In this case many drivers in my center used to just type in the later commit city/zip because either city/zip works and is correct for this address.
Now with PAS we just go with what the commit screen says.
Another example of the gray area.
The city my center is in has a 1030 commit. However, people 15 miles out side of city limits get packages addressed to this city with the 1030 commit zip code. People in this area live about 2 miles from a very small town with an uncomitted zip code. If I send a package to them with that small town zipcode on it they will still get that delivery from UPS, fedex, USPS but then it's uncommited. Same address. Use a different zip code and they will still be serviced by all delivery companies. So are we obligated to give these people a 1030 commit just because they can use a city address and all companies will still deliver them??? gray area.
Another example are people who live in an uncommited zipcode. But use the zipcode that their post office is in. Which is kind of what's happening in the previous example. So if your post office is 20 miles away and you use that zipcode on your address... But you actually live in a small town with an uncomitted zipcode. What would you do? No one ever got diciplined for putting in the proper zipcode even if it's different than whats on the label.
My center has a huge sprawling rural area with about 200,000 people.... It gets confusing.