I read this before you edited it. "Oh and I'm sure you believe everything a manager tells you. Try and have a nice weekend."
When I am denied something by Liberty and one phone call to this manager gets what I need, then yes.
I have never met this person. My only interaction with this person has been throughout my comp process. With all my dealings with this person, I have never been denied one thing that I have needed, as a matter a fact, have been given more than I have asked for. I have not asking for anything other than what is needed for my rehab. Considering how management in general feels about comp cases, I think it speaks volumes for me that this manager has taken any time, let alone how much time they have taken, out of their day to make sure I am well provided for. I am on my third Liberty case manager. The second one was fired after a period of time where Liberty was denying EVERYTHING. One phone call to this manager and POOF! That guy was not just removed from my case, he was removed from Liberty Mutual as an employee.
I have worked my ass off for this company. I have, also, been a serious pain in the ass for Labor. Yet, when the chips are down and I needed help, it was given freely by my center manager, my co-workers, and my company. For that, I am forever grateful.
I have been through hell and back working for UPS and I would not give that up willingly for anything.
You were rude. Plain and simple. And a smartass. Usually, I like smartasses. Not today.