We have this group in our district, ops excellence, they come in every time something needs some help and tell the managers and sups how it is to be fixed. They drop off all kinds of nice spread sheets to track numerous elements so the the sups can generate yet more forms that will document exactly how they will be able to analyze the useless data and combine that into more useless spreadsheets of fluff describing their new plan of action that will lead to the desired results that they will commit to implementing in the operation so that the upperemgmt up the hill will be delighted to analyze knowing that the operators down the street have produced these gorgeous looking reports and spreadsheets with graphs and columns and rows full of color coded data and names sorted in alphabetical order that with determined dedication will forecast the planned results that are being demanded from their operaton. The Ops Exc folks came in telling the mgmt team that completing all these forms would help them determine where the problem lie and how to structure the process in a way that would correct it and bring them up in the standings. I spoke with a friend in another facility how this group was looking so much better in the Missed Origin and Left in building numbers. She told me her div. mgr instructed her to use the code tendered to UPS late, so it is no longer the sort causing the missed packages but the shipper not getting them to the sort early enough. I mentioned it to my supervisor, he said that was not the correct practice and unethical. So rather than being praised for the improvements, he is getting all the extra documentation to perform on how he is going to improve the problem. Evidently the Ops Excs folks aren;t out there to see how it gets done, they just want the numbers to improve so every one up the hill can set up and smile on how much improvement they are making. Is this going on everywhere? If it works it's good we just don't need to know how you're doing it, we will be too busy working with those who don;t.